Conversational Marketing Software Features

Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for meetings, events, or other activities. It provi...read more

Importing involves adding your previous contacts to your phone after a reset, whereas exporting entails updating your backup contact list. Contacts are one of the most challenging objects ...read more

A chat survey is a method of gathering customer feedback to access their overall experience across channels such as the website, mobile apps, or in-app by rating the agent's performance an...read more

Multi-Channel Customer Service encompasses a variety of platforms such as phone, email, live chat, social media, and self-service channels such as FAQs, knowledge bases, forums, online com...read more

Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the entire lifetime of a marketing campaign, from c...read more

Multi-channel messaging entails sending customized material to customers via text messages, emails, push alerts, social media, and online browsers. It's not to be mistaken with multi-chann...read more

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives, as well as provide insight into what they can ...read more

A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physical world, such as occurrences within an organiza...read more

The process of saving lead data to convert the lead into a paying customer is termed "lead capture." A newsletter subscription or a quote request form on a website is an example of a lead ...read more

Contact with a possible consumer, often known as a "prospect," is referred to as a "lead." A lead database is a structured compilation of a customer's purchasing habits and histories saved...read more

Visitor Insights is an event-based system used to track millions of pageviews without jeopardizing the accuracy of your previous data or blowing your budget. The visitor insights page grou...read more

A scheduled alert is a form of planned search triggered at regular intervals. You can configure the alert actions that occur when the signal is activated and the schedule and trigger crite...read more

Email scraping, also known as email extraction, email harvesting, or email collection, is extracting emails from a database. Email scraping is the process of extracting emails from prospec...read more

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting process involves everyone on site, and all duties and...read more

Technology tracking is an essential tool for businesses to keep track of the constantly evolving landscape of software and technology. It allows companies to stay ahead of the curve by mon...read more