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Compare Zoho SalesIQ vs Zendesk Chat vs ZoomInfo Chat

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Zendesk Chat - Live Chat Software
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Overview

Description

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor ... Read More

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

Entry Level Pricing
  • Starts from $7 , Billed Yearly
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.0/10

User Ratings
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Software Demo

Demo

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Features

Total Features

8 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $7 , Billed Yearly
          • $19 , Billed Yearly
          Pricing Plans
          • Free

            • 3 operator licenses included

            • File sharing

            • Track and engage with 10K visitors/month

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          • Basic

            • Includes features of Free plan, plus

            • Email signature chat

            • Chat transfer and group chat

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          • Professional

            • Includes features of Basic plan, plus

            • Data and action widgets

            • Block IP

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          • Browse all pricing plans
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          186

          Very Good

          77

          Good

          10

          Poor

          6

          Terible

          4

          No reviews available for the product

          Expert's Review generated by AI

          Zoho offers a comprehensive suite of solutions for businesses, with Zoho One standing out as a favorite among users. The seamless integration between Zoho products makes workflow efficiency a ...Read more

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          Pros and Cons
          • Seamlessly integrates with other Zoho products, providing a unified ecosystem for all business needs.

          • Offers a wide range of features such as visitor tracking, live chat, and automation, enhancing customer engagement.

          • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

          • Easy customization and user-friendly interface make it simple to set up and use, even for beginners.

          • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

          • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.

          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Renault

          Renault

          Suzuki

          Suzuki

          IIFL

          IIFL

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zoho SalesIQ

          9 Screenshots

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho SalesIQ and Zendesk Chat offer a Free Trial.

          Zoho SalesIQ is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho SalesIQ Starts at $7/User/Month when Billed Yearly whereas for Zendesk Chat Starts at $19/User/Month when Billed Yearly.

          Some top alternatives to Zoho SalesIQ includes ZoomInfo Chat, Xeno, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, Smartchat, ChatFlow247 and Let's Connect.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].