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Compare Zendesk Sunshine vs monday sales CRM by monday.com vs Thryv vs Pipedrive

Overview

Description

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $12 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

7.9/10

8.3/10

User Ratings

4.2

(22)
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Software Demo

Demo

View demo

View demo

Features

Total Features

4 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19
          • $12 , yearly
          Pricing Plans
          • Not Available
          • Basic CRM

            $15

            /user/month

            • Unlimited customizable pipelines

            • Unlimited contacts

            • Unlimited boards

            Show more +

          • Standard CRM

            $20

            /user/month

            • Advanced account, contact, & deal management

            • 2-way email integration with Gmail and Outlook

            • Activity management

            Show more +

          • Pro CRM

            $33

            /user/month

            • Sales forecasting

            • Email tracking & automations

            • Google Calendar sync

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          30

          Very Good

          13

          Good

          9

          Poor

          0

          Terible

          1

          No reviews available for the product

          Expert's Review generated by AI

          Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more

          Dapulse proves to be a versatile and reliable project management tool, offering users an intuitive interface, a visually appealing design, and a host of features tailored for streamlining team ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface, requiring little to no training for basic usage.

          • Seamless organization and management of customer tickets, chats, and emails in one system.

          • Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences.

          • Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels.

          • Offers strong reporting capabilities essential for businesses to monitor and optimize operations.

          • Advanced features and configuration can feel daunting to new users without prior experience or adequate training.

          • Limited sophistication in transaction-related data handling, requiring improvements for better usability.

          • Some users report expensive integration setups that raise overall adoption costs for certain workflows.

          • Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

          • High-quality graphic design and organized color schemes, enhancing visual appeal and usability.

          • Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

          • Excellent customization options for tabs, lists, and color tagging, enabling flexible workflows.

          • Great support for team collaboration with features like file attachments, emails, permissions, and sharing options.

          • Initial learning curve for some users due to feature depth and customization options.

          • Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.

          • Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          MCM

          MCM

          ASG Technologies

          ASG Technologies

          MakeSpace

          MakeSpace

          Adobe

          Adobe

          NBC

          NBC

          Coca-Cola

          Coca-Cola

          Media and Screenshots

          Screenshots
          Custom Objects

          2 Screenshots

          Customize board with columns screenshot

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Sunshine and monday sales CRM by monday.com offer a Free Trial.

          Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          monday sales CRM by monday.com is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Sunshine Starts at $19/User/Month whereas for monday sales CRM by monday.com Starts at $12/user/month when yearly.

          Some top alternatives to Zendesk Sunshine includes Thryv, monday sales CRM by monday.com, Pipedrive, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

          Some top alternatives to monday sales CRM by monday.com includes Thryv, Pipedrive, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Keap, Method CRM, SalesCRM, SimpleCRM, Simply CRM, Client Book CRM, Easy Simple CRM, webCRM and Sales Bytes CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].