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Compare Zendesk Chat vs Xeno vs Thryv vs Salesforce Sales Cloud

Zendesk Chat - Live Chat Software
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Xeno - CRM Software
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Overview

Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

Xeno CRM is the right choice for you. Xeno makes it possible to do customer relationship management from your home or office wherever you are. It lets you track sales leads, organise ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $65 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

8.1/10

User Ratings
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Software Demo

Demo

Features

Total Features

9 Features

18 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • $65 , Billed Yearly
          Pricing Plans
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans
          • Satellite

            • 1 user included, then $25 / user / month

            • Chatbox

            • Collaborative team inbox

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          • Lunar Rover

            • 3 users included, then $32 / user / month

            • Chatbox

            • Emails

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          5 Screenshots

          Customization

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Chat and Xeno offer a Free Trial.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Xeno is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Chat Starts at $19/User/Month when Billed Yearly whereas for Xeno Starts at $65/Month when Billed Yearly.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Some top alternatives to Xeno includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, RealtimeCRM, SalesCRM, LiveAgent, LiveChat, Zoho SalesIQ, Smartchat, raychat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].