Compare WordPress vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	WordPress (4070) Get Quote Get Quote	Freshdesk Messaging (Formerly Freshchat) (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	WordPress is the world's most popular website builder software. It works on your desktop, in the cloud, or anywhere you can get online. It's also customizable for every type of site: ... Read More	Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More
Entry Level Pricing	Starts from $4 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	9.3/10
User Ratings	4.1 (25641)	4.4 (263)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	20 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$4 , Billed Yearly	Not Available
Pricing Plans	Free Get Started Jetpack Essential Features Pre-Installed SSL Certificate Storage Space: 3 GB Show more + Personal Get Started Free Domain for One Year (available when billed Yearly) Best-in-class hosting Remove WordPress.com Ads Show more + Premium Get Started Includes features of Personal plan, plus Livechat support Earn ad revenue Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 25641 reviews)	4.4 (based on 263 reviews)
Rating Distribution	Excellent 2890 Very Good 921 Good 179 Poor 38 Terible 42	Excellent 329 Very Good 289 Good 3 Poor 3 Terible 6
Expert's Review generated by AI	WordPress.org is widely regarded as one of the most versatile and accessible content management systems (CMS) on the market, and user reviews over the past year reaffirm its reputation as a go-to ...Read more	Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more
Pros and Cons	Easy to use and ideal for beginners, with drag-and-drop functionality and a user-friendly interface. Highly customizable with a vast library of free and premium plugins and themes. Open-source and cost-effective, suitable for anything from simple blogs to complex e-commerce sites. Supports SEO optimization with plugins like Rank Math or Yoast, enhancing online visibility. Offers flexibility to build responsive websites quickly without requiring coding knowledge. Reliance on plugins can lead to slower site performance and potential compatibility issues. Requires regular updates, which can be time-consuming and cause operational hiccups. Lacks official customer support; users must rely on community forums for assistance.	Easy to use interface, allowing for convenient access and navigation, even for non-technical users. Integrated with CRM for seamless customer interactions and relationship management. Combines live chat functionality with AI bot support and self-service solutions for scalable support. Supports omnichannel communication and real-time assistance for enhanced customer experience. Simple design and color schemes, making it visually appealing and easy to search for information. Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion. Richness of features and customizations might be complex for new users without adequate support or guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	ActiveCampaign 4.5 (12031 reviews) Constant Contact 3.7 (7452 reviews) MailChimp 3.9 (27427 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Media and Screenshots

Screenshots	2 Screenshots	5 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Unbounce 4 VWO Deploy SITE123 4.5	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both WordPress and Freshdesk Messaging (Formerly Freshchat) offer a Free Trial.

WordPress is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of WordPress begins at $4/Month when Billed Yearly, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

Some top alternatives to WordPress includes Unbounce, VWO Deploy, SITE123, Wix, Squarespace, Webflow, Builder, WebsiteBuilder, Format, WeWeb, Shopify, Drupal, Concrete5, WebBoss and Web.com.

Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare WordPress vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

WordPress

Freshdesk Messaging (Formerly Freshchat)

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure