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Compare Voyc vs Speechmate

Voyc - Speech Analytics Software
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Speechmate - Speech Analytics Software
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Overview

Description

Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center ... Read More

Discover the power of Speechmate, an innovative audio badge that transforms sales interactions into valuable insights. Empower your sales assistants by tracking sales standards and scripts, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $200
Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

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Speechmate has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $200
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business
      Platforms Supported
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      Expert's Review generated by AI

      Voyc has garnered positive feedback over the past 12 months, with users praising its customer-centric approach and user-friendly interface. The software's ability to streamline call monitoring ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Customer-centric approach, willingness to go the extra mile for clients.

      • User-friendly interface, simple script building, and accurate call grading.

      • Supportive team that listens to customer feedback and continuously improves the offering.

      • Exceptional accessibility for call monitoring and coaching, with real-time call transcript access.

      • Efficient call monitoring and vulnerability identification, saving time and increasing compliance.

      • Need for improvements in call organization (e.g., sorting calls into folders).

      • Inaccuracies in transcript, occasional system slowness, and limited feature development speed.

      • Challenges in accurately grading calls in different languages and tracking graded calls.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Momentum

      Momentum

      Standard bank

      Standard bank

      sanlam

      sanlam

      No Customers information available.

      Media and Screenshots

      Videos
      video-0

      2 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Voyc nor Speechmate offers a free trial.

      Voyc is designed for Large Enterprises, Medium Business and Small Business.

      Speechmate is designed for Medium Business and Small Business.

      The starting price of Speechmate begins at $200/Month, while pricing details for Voyc are unavailable.

      Some top alternatives to Voyc includes NeoSound Intelligence, VoiceBase, Observe.AI, Verint Speech Analytics, Awaken Conversations, SmartSpeech, Floatbot and Saketa SharePoint Migrator.

      Some top alternatives to Speechmate includes Hearsay, Sales.AI, NeoSound Intelligence, Tethr, VoiceBase, Verint Speech Analytics, SmartSpeech, Convin and Saketa SharePoint Migrator.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].