Compare VoiceOps vs Observe.AI

Overview

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Integratons

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	VoiceOps (15) Get Quote Get Quote	Observe.AI (197) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More	Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4.8 (27)	4.5 (123)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	19 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business Individuals Freelancers	Large Enterprises Small Business Medium Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 27 reviews)	4.5 (based on 123 reviews)
Rating Distribution	Excellent 13 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 158 Very Good 34 Good 4 Poor 1 Terible 0
Expert's Review generated by AI	VoiceOps is a powerful solution that transforms call center coaching with precision and clarity. As a user, I found its ability to convert voice data into actionable insights truly empowering. ...Read more	Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more
Pros and Cons	VoiceOps turns raw call data into actionable insights, enabling data-backed coaching for better decision-making and performance optimization. By focusing on habits and execution, it empowers reps to make consistent behavioral improvements that align with business goals. The software supports frequent, scalable coaching sessions, allowing teams to continuously refine skills without straining resources. With its targeted performance improvement capabilities, VoiceOps directly contributes to better ROI across customer support functions. VoiceOps focuses primarily on voice interaction data, potentially missing out on valuable insights from chat and messaging platforms. Compared to other enterprise tools, the range of third-party integrations may be more constrained, especially for non-telephony systems.	Provides comprehensive breakdown of call aspects for coaching and meetings. Advanced intelligence for call analysis, including specific word searches. User-friendly interface that is easy to navigate and share data. Constantly monitors agent work to enhance coaching and service quality. System still needs to recognize Spanish for broader customer coverage. Training AI can be time-consuming before full functionality.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Square Airstrike FundingCircle	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	1 Videos	1 Videos

Alternatives

Alternatives	NordPass 4.7 VoiceIQ Rezo.AI	Sales.AI 4.3 Enthu.ai 4.9 NeoSound Intelligence

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither VoiceOps nor Observe.AI offers a free trial.

VoiceOps is designed for Large Enterprises, Medium Business and Small Business.

Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both VoiceOps and Observe.AI are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to VoiceOps includes NordPass, VoiceIQ, Rezo.AI, i2x, Refract, Kindly Conversion Optimization, Observe.AI, Cognigy Insights, Convin and Avoma.

Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare VoiceOps vs Observe.AI

VoiceOps

Observe.AI

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure