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Compare VoiceOps vs Observe.AI

VoiceOps - Conversation Intelligence Software
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Overview

Description

VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.8

(27)
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      Pricing information not available

      Other Details

      Organization Types supported
      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business
      Platforms Supported
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      13

      Very Good

      2

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      158

      Very Good

      34

      Good

      4

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more

      Pros and Cons
      • Provides comprehensive breakdown of call aspects for coaching and meetings.

      • Advanced intelligence for call analysis, including specific word searches.

      • User-friendly interface that is easy to navigate and share data.

      • Constantly monitors agent work to enhance coaching and service quality.

      • Enables coaching on specific behaviors and multiple topics efficiently.

      • System still needs to recognize Spanish for broader customer coverage.

      • Training AI can be time-consuming before full functionality.

      • Challenges in recording calls promptly, preference for instant recordings.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers
      Square

      Square

      HomeLight

      HomeLight

      FundingCircle

      FundingCircle

      No Customers information available.

      Media and Screenshots

      Screenshots
      VoiceOps screenshot

      1 Screenshots

      No screenshots available.

      Videos
      video-0

      1 Videos

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither VoiceOps nor Observe.AI offers a free trial.

      VoiceOps is designed for Large Enterprises, Medium Business and Small Business.

      Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both VoiceOps and Observe.AI are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to VoiceOps includes NordPass, VoiceIQ, Rezo.AI, i2x, Refract, Kindly Conversion Optimization, Observe.AI, Cognigy Insights, Convin and Avoma.

      Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].