spotsaas-logo
Get Listed
VoiceOps - Conversation Intelligence Software

VoiceOps Reviews in January 2025: User Ratings, Pros & Cons

Empowering call center success with data-driven coaching.

4.8

Add to compare

VoiceOps offers custom pricing plan

Request a Quote

VoiceOps Reviews & Ratings

4.8

Excellent

Based on 27 ratings & 15 reviews

Rating Distribution

Excellent

(13)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 15

AU

Anonymous User

07/30/18

5 out of 5

"VoiceOps"

What do you like best about VoiceOps? The best thing that I like about VoiceOps, is its comparison feature. That helps the under-performers to learn and improve their sales.

CI

Consultant in Information Technology and Services

07/30/18

5 out of 5

"VoiceOps"

What do you like best? The best thing that I like about VoiceOps, is its comparison feature.

SR

Stacie R

07/24/18

5 out of 5

"It was decent! "

What do you like best about VoiceOps? I liked that I could record audio phone calls What do you dislike about VoiceOps?

LB

Laurel B

01/17/18

4 out of 5

"I have Used it a few times"

What do you like best about VoiceOps? Used it a few times. I rather talk to a computer . Rather than using my fingers. What do you dislike about VoiceOps?

AU

Anonymous User

01/02/18

4.5 out of 5

"Easy way to gather data for sales teams"

What do you like best about VoiceOps? I enjoy the 2-in-1 aspect of data and coaching. There isn’t always enough time to do both and VoiceOps kills two birds with one stone.

UI

User in Financial Services

01/02/18

4.5 out of 5

"Easy way to gather data for sales teams"

What do you like best? I enjoy the 2-in-1 aspect of data and coaching. There isn’t always enough time to do both and VoiceOps kills two birds with one stone.

JB

JaMeya B

12/12/17

4 out of 5

"Useful"

What do you like best about VoiceOps? I love the intuitive system and the progressive training. What do you dislike about VoiceOps?

AD

Andrew D

06/05/17

5 out of 5

"This is the new definition of valuable call data"

What do you like best about VoiceOps? - Higher quality parsing than any other tools we tested - Higher accuracy transcription than other tools

UI

User in Real Estate

05/24/17

5 out of 5

"At 350% ROI in 3 months, call data holds real value. "

What do you like best? If you have a large sales force you have two options for QA - hire full time specialists to comb through call recordings and score them based on a set of criteria that may or may not be measurable. Or, you can ask your managers to do it.

AU

Anonymous User

05/24/17

5 out of 5

"At 350% ROI in 3 months, call data holds real value. "

What do you like best about VoiceOps? If you have a large sales force you have two options for QA - hire full time specialists to comb through call recordings and score them based on a set of criteria that may or may not be measurable. Or, you can ask your managers to do it.