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Compare Usersnap vs Marker.io vs Zoho BugTracker

Usersnap - Bug Tracking Software
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Marker.io - Bug Tracking Software
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Overview

Description

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Marker.io lets user create, assign, resolve and follow-up on bugs using the tools team already knows. With integrated project management, code review, private chat and video conference ... Read More

Zoho BugTracker is a free and comprehensive bug tracking software designed for software development teams to take advantage of the best features of defect tracking, release management, and ... Read More

Free Trial Availability
Spotsaas Score

9.4/10

8.9/10

8.8/10

User Ratings

4.5

(95)

4.1

(54)

4.4

(49)
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Software Demo

Demo

Zoho BugTracker has not given any software demo yet

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Features

Total Features

10 Features

8 Features

11 Features

Unique Features
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        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        41

        Very Good

        10

        Good

        0

        Poor

        0

        Terible

        1

        Excellent

        11

        Very Good

        0

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        33

        Very Good

        11

        Good

        2

        Poor

        3

        Terible

        0

        Expert's Review generated by AI

        Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

        Marker.io has gained significant praise from users over the past 12 months, with its standout features and seamless integration capabilities earning high marks. Users appreciate its ...Read more

        Zoho Bug Tracker has garnered positive feedback for its user-friendly interface, easy customization options, and seamless bug tracking capabilities. Customers appreciate the simplicity and ...Read more

        Pros and Cons
        • Seamless integration and easy setup process with high adaptability and intuitive interface.

        • Effective in collecting user feedback and providing valuable insights for decision-making.

        • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

        • Excellent customer support with quick responses and valuable assistance.

        • Limited mobile device functionality compared to desktop usage.

        • Lack of advanced features like video recording.

        • Integrates well with project management systems, enhancing collaboration and workflow efficiency.

        • Offers innovative features and a wide range of integrations, making it versatile for different needs.

        • Easy to set up and use, saving time and improving communication within teams.

        • Allows for visual bug reporting and annotation, streamlining issue tracking and resolution.

        • Initial setup may require some time to get used to and configure access levels.

        • Some users find the sidebar interface a bit large and would prefer more customization options.

        • Easy to use with a good interface, making bug tracking efficient and simple.

        • Customizable features, such as severity result status, and easy setup, contributing to user satisfaction and productivity.

        • Provides insightful reports, enables easy progress tracking, and enhances team collaboration.

        • Limited in certain aspects like marketplace apps and integrations, potentially restricting advanced functionalities.

        • Some users experienced challenges with customization, integration with other tools, and the absence of certain features like mobile applications.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Cisco

        Cisco

        Lyft

        Lyft

        Facebook

        Facebook

        EBay

        EBay

        Velux

        Velux

        Nomad

        Nomad

        No Customers information available.

        Media and Screenshots

        Screenshots
        Usersnap screenshot

        8 Screenshots

        Email Illustration

        3 Screenshots

        screenshots

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        No videos available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Usersnap and Marker.io offer a Free Trial.

        Usersnap is designed for Large Enterprises, Medium Business and Small Business.

        Marker.io is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Usersnap and Marker.io are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

        Some top alternatives to Marker.io includes The Bug Squasher, BugHerd, Buglog, TrackJS, Ybug, BugHost, DebugMe, Bug-Track.com, Disbug and Toybox.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].