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Compare Upland InterFAX vs Nextiva

Overview

Description

Upland InterFAX software is the hassle-free, cost effective alternative to purchasing a dedicated fax machine. Using an existing modem and PC, InterFAX sends faxes directly to the ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Starts from $9.95
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.6/10

User Ratings

4.6

(5)

Features

Total Features

0 Features

8 Features

Unique Features

No features

    Pricing

    Pricing Option
        Starting From
        • $9.95
        • $18.95 , Billed Yearly
        Pricing Pans
        • Not Available
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans
        Pricing Pageupland-interfax pricingnextiva pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        20

        Very Good

        2

        Good

        0

        Poor

        1

        Terible

        0

        Excellent

        5081

        Very Good

        612

        Good

        151

        Poor

        70

        Terible

        341

        Expert's Review generated by AI

        Upland InterFAX has garnered significant praise over the past year for its reliability and ease of use. Users appreciate the smooth transition from traditional fax machines to a web-based ...Read more

        Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

        Pros and Cons
        • Reliable web service for eFaxing with excellent API.

        • User-friendly interface with email notifications and quick responses to questions and errors.

        • Quick and convenient faxing process, saving time and paper with preset cover sheets.

        • Efficient solution that replaced traditional fax machines, leading to increased convenience and efficiency.

        • Questionable support and stability at times, suggesting better options for Virtual Fax (Vfax) providers.

        • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

        • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

        • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

        • Smooth setup process and fast resolution of issues, enhancing user experience.

        • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

        • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        screenshots

        6 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Upland InterFAX and Nextiva offer a Free Trial.

        Upland InterFAX is designed for Large Enterprises, Medium Business and Small Business.

        Nextiva is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Upland InterFAX Starts at $9.95/Month whereas for Nextiva Starts at $18.95/User/Month when Billed Yearly.

        Some top alternatives to Upland InterFAX includes Nextiva, mFax, HelloFax, eFax, OpenText RightFax Fax Server, eFax Corporate, MyFax, FAX.PLUS, Fax Rocket, Fax.to and iFax.

        Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].