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Compare TeamViewer vs Freshchat vs ZoomInfo Chat

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Overview

Description

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • $15 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

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          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

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          • Browse all pricing plans
          Pricing Pageteamviewer pricingfreshchat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10777

          Very Good

          233

          Good

          32

          Poor

          27

          Terible

          435

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for ...Read more

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          Pros and Cons
          • Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license.

          • Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience.

          • Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances.

          • Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members.

          • Helpful for remote support and assistance, enabling users to connect and support multiple family members efficiently.

          • Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions.

          • Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Siemens

          Siemens

          Coca-Cola

          Coca-Cola

          Airbus

          Airbus

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Media and Screenshots

          Screenshots
          screenshots

          13 Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          5 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both TeamViewer and Freshchat offer a Free Trial.

          TeamViewer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for TeamViewer Starts at $9/month when yearly whereas for Freshchat Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to TeamViewer includes NinjaOne (NinjaRMM), GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk, Splashtop Remote Support, LogMeIn Pro, Splashtop Business Access, FixMe.IT, LogMeIn Rescue and GoTo Resolve.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].