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Compare tawk.to vs Helpello vs ZoomInfo Chat

tawk.to - Live Chat Software
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Helpello - Live Chat Software
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Overview

Description

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More

Helpello is the ultimate solution for improving your customers' self-support experience. With its powerful knowledge base and chatbot integration, it effortlessly converts website visitors ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.7/10

7.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

9 Features

4 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • 1 Admin

            • 1 Domain Name

            • 10 Helpdesks

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          • Business

            • 3 Admins

            • 3 Domain Names

            • 10 Helpdesks

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          • Enterprise

            • Unlimited Admins

            • Unlimited Domain Names

            • Unlimited Helpdesks

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          Pricing Page

          Pricing information not available

          helpello pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          176

          Very Good

          48

          Good

          6

          Poor

          8

          Terible

          36

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • User-friendly and cost-effective, offering easy setup and customization options.

          • Provides real-time engagement with customers, valuable insights, and automation features.

          • Integrates well with multiple websites, allowing seamless communication and quick responses.

          • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

          • Customizable to fit various needs, integrating knowledgebase and canned quick replies.

          • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

          • Some crashing issues reported in the Android app, while the PC version works well.

          • Limited customizability for widget implementation to match website themes.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          6 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Helpello offers Free Trial, but tawk.to does not.

          tawk.to is designed for Large Enterprises, Medium Business and Small Business.

          Helpello is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Helpello begins at $15/Month when Billed Yearly, while pricing details for tawk.to are unavailable.

          Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

          Some top alternatives to Helpello includes ZoomInfo Chat, Faqbot, ChatBot, LiveChat, Crisp, HappyFox Chat, DeskMoz, WebsiteAlive, Smartchat, ChatFlow247 and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].