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Compare Squirro Service Insights vs Squadcast vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Squirro Service Insights - Incident Management Software

Squirro Service Insights

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Squadcast - Incident Management Software

Squadcast

(142)
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Overview
Affiliate Disclosure

Description

Squirro's Service Insights offer an AI-enabled interface for customer service teams. It leverages various sources to give real-time insights into service desk and configuration database ... Read More

Squadcast is incident management software that brings together people and tools to protect business. Built for small businesses and distributed operations, Squadcast turns people into an ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

7.2/10

8.4/10

User Ratings

4.6

(100)
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Software Demo

Demo

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Features

Total Features

5 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9 , Billed Yearly
          Pricing Pans
          • Not Available

          • Essential

            Get Started

            • Unlimited Email and Push Notifications

            • SMS Notifications: First 200 SMS Free Post this, $0.1 per SMS

            • Phone Notifications: First 200 Calls Free Post this, $0.2 per Call

            Show more +

          • Pro

            Get Started

            • Free Stakeholders: Up to 10

            • Includes features of Essential plan, plus

            • Number of Status Pages: 5

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          • Enterprise

            Get Started

            • Unlimited Users

            • Includes features of Pro plna, plus

            • Single Sign-On (SSO)

            Show more +

          Pricing Page

          Pricing information not available

          		squadcast pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          4.6

          (based on 100 reviews)
          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          135

          Very Good

          5

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Squadcast has received glowing reviews over the past 12 months, and for good reason. Users consistently praise the platform for its timely alerts and seamless incident management capabilities. ...Read more

          Pros and Cons

          • Excellent integration capabilities, specifically with popular platforms like Slack.

          • User-friendly interface and easy-to-navigate features that simplify incident management.

          • Quick and efficient incident notifications and alerting system.

          • Helpful customer support team providing prompt assistance.

          • Cost-effective pricing compared to alternatives, appealing to budget-conscious users.

          • Limited customization and advanced functionalities available in the Marketplace, potentially restricting some users' needs.

          • Newcomers may find the platform complex initially, requiring some learning curve without adequate support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps

          No Integration information available.

          Jira
          Jira

          4.4

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          Okta
          Okta

          4.3

          (2247 reviews)
          MongoDB
          MongoDB

          4.5

          (512 reviews)

          Customers

          Customers
          SONY

          SONY

          Bayern Innovative

          Bayern Innovative

          Armacell

          Armacell

          No Customers information available.

          Media and Screenshots

          Screenshots
          Service Insights

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          Freshservice - Service Desk Software
          Freshservice

          4.4

          Incident IQ - Service Desk Software
          Incident IQ

          4.6

          Squadcast - Incident Management Software
          Squadcast

          4.6

          Freshservice - Service Desk Software
          Freshservice

          4.4

          PagerDuty - Incident Management Software
          PagerDuty

          4.5

          Opsgenie - Incident Management Software
          Opsgenie

          4.5

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Squadcast offers Free Trial, but Squirro Service Insights does not.

          Squirro Service Insights is designed for Large Enterprises, Medium Business and Small Business.

          Squadcast is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Squadcast begins at $9/User/Month when Billed Yearly, while pricing details for Squirro Service Insights are unavailable.

          Some top alternatives to Squirro Service Insights includes Freshservice, Incident IQ, Squadcast, PagerDuty, YetiCloud, Squzy, Spike.sh, Incident.io, StatusCast Incident Management, ResQ and InsightOps.

          Some top alternatives to Squadcast includes Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA