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Compare SpiceCSM Engagement Suite vs Keap vs Pipedrive vs HubSpot CRM

Overview

Description

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More

Entry Level Pricing
  • Starts from $90 , Billed Yearly
  • Starts from $129 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

7.6/10

9.6/10

User Ratings

Features

Total Features

5 Features

10 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $90 , Billed Yearly
          • $129 , Billed Yearly
          Pricing Pans
          • Professional

            • Unified User Interface (UUI)

            • Customizable CRM

            • Guided Process / Agent Scripting

            Show more +

          • Enterprise

            • Includes features of Professional plan, plus

            • SpiceCSM Automation Suite

            • Visual Process Editor (Advanced Automation Nodes)

            Show more +

          • Pro

            • Email marketing

            • Sales & marketing automation

            • Dedicated phone line (US & Canada)

            Show more +

          • Max

            • Email marketing

            • Sales & marketing automation

            • Dedicated phone line (US & Canada)

            Show more +

          • Max Classic

          Pricing Pagespicecsm-engagement-suite pricingkeap pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          155

          Very Good

          14

          Good

          4

          Poor

          4

          Terible

          31

          Expert's Review generated by AI

          The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

          Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its ...Read more

          Pros and Cons
          • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

          • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

          • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

          • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

          • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

          • Some customization options are restricted or controlled externally, reducing flexibility for users.

          • Visual design and agent user interface feel outdated, leading to a less engaging experience.

          • The process editor has a noticeable learning curve, creating initial hurdles for new users.

          • Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.

          • Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.

          • Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.

          • Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.

          • Limited options and functionality in specific features, like the landing page builder and calendar task linking.

          • Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.

          • Initial learning curve due to its comprehensive and robust features, which can feel overwhelming for newcomers.

          • Reliance on third-party integrations like Zapier for certain tasks, which may incur extra costs or add complexity.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          NICE InContact

          NICE InContact

          ConnectForce

          ConnectForce

          Frost and Sullivan

          Frost and Sullivan

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Campaign Builder

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Keap offers Free Trial, but SpiceCSM Engagement Suite does not.

          SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

          Keap is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for SpiceCSM Engagement Suite Starts at $90/User/Month when Billed Yearly whereas for Keap Starts at $129/Month when Billed Yearly.

          Some top alternatives to SpiceCSM Engagement Suite includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Thryv, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

          Some top alternatives to Keap includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Zoho CRM, Salesforce, Funnel CRM, Thryv, Pipeliner CRM, GoCRM, Nutshell, Salesforce Sales Cloud, Pipeline CRM, Zoho Marketing Automation and Pype Intelligent CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].