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Compare SnapEngage vs Magentrix PRM

Overview

Description

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More

Magentrix PRM software is designed for organizations to streamline portfolio, program and project management - to increase efficiency, extend capabilities and better manage project ... Read More

Entry Level Pricing
  • Starts from $16
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

Not Available

User Ratings

Features

Total Features

9 Features

0 Features

Unique Features

    No features

    Pricing

    Pricing Option
        Starting From
        • $16
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagesnapengage pricingmagentrix-prm pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        90

        Very Good

        36

        Good

        11

        Poor

        0

        Terible

        1

        Excellent

        89

        Very Good

        21

        Good

        4

        Poor

        0

        Terible

        2

        Expert's Review generated by AI

        SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more

        Magentrix PRM has received consistently positive feedback from users within the past year, highlighting its key strengths and benefits. Users appreciate the platform's versatility, scalability, ...Read more

        Pros and Cons
        • Easy to use with proactive chat for engaging customers and boosting revenue.

        • Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce.

        • Customizable features for forms and pages, aiding communication with customers.

        • Efficient customer support team and useful stats summary for monitoring performance.

        • Issues with system integrations and outdated design can affect user experience.

        • Limits on chat disconnect time can be restrictive for ongoing conversations.

        • Highly flexible platform that can cater to startups to large enterprises, offering all-inclusive features out of the box.

        • Excellent customer service with a supportive team that assists in customization and integration, such as Salesforce.

        • Easy to use and intuitive for users, enabling seamless interactions with partners and customers.

        • Provides robust Salesforce integration, allowing for centralized partner management, deal tracking, and engagement monitoring.

        • Platform requires a learning curve and hands-on experience for optimal utilization compared to more limited platforms, potentially leading to complexity for some users.

        • Some users find certain features, like the LMS portion, less intuitive and may need improvements for easier use.

        • Custom development or major changes may involve longer processes, such as from discussion to statement of work, requiring support or direct involvement from the Magentrix team.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        SnapEngage_customers_0

        SnapEngage_customers_0

        SnapEngage_customers_1

        SnapEngage_customers_1

        SnapEngage_customers_3

        SnapEngage_customers_3

        No Customers information available.

        Media and Screenshots

        Screenshots
        Report large

        3 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both SnapEngage and Magentrix PRM offer a Free Trial.

        SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

        Magentrix PRM is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SnapEngage begins at $16/User/Month, while pricing details for Magentrix PRM are unavailable.

        Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

        Some top alternatives to Magentrix PRM includes Kiflo PRM, PartnerPortal.io, Allbound PRM, Impact.com, Elioplus PRM, MyPRM, PRMDeals, Channeltivity, LogicBay and xAmplify.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].