Magentrix PRM Reviews in February 2025: User Ratings, Pros & Cons

"Review : Gurucul"

What do you like best about Magentrix PRM? The best feature for us is that the platform can be leveraged for all three modules, Community, LMS with Assessment, and for Product Doc. What do you dislike about Magentrix PRM? Some features are still basic and it needs a revamping. What problems is Magentrix PRM solving and how is that benefiting you? It is not a PRM but also the company community is hosted on Magentrix.

"Director of Partner Enablement"

What do you like best about Magentrix PRM? Magentrix customer support is phenomenal! They are available for quick updates and work with you to create the vision you had for partner engagement. What do you dislike about Magentrix PRM? I wish there were a way to send calendar invites that land on partners' calendars directly from Magentrix. What problems is Magentrix PRM solving and how is that benefiting you? Magentrix provided a centralized place for our partners to get updates and register ...

"Checks all the boxes.... and then some!"

What do you like best about Magentrix PRM? Magentrix as a platform checks every box I need for a PRM. Out-of-box functionality is critical for selecting a platform instead of home-growing a PRM solution. I am please at the ease of use with Magentrix. I need a new capability and boom, it already exists with minimal time to production. What do you dislike about Magentrix PRM? They are a young company and are building new functionality all the time. Certain items we had to 'code' initially ...

"Great team! Incredibly helpful"

What do you like best about Magentrix PRM? The PRM has a modern UI and easily integrates with SFDC. What do you dislike about Magentrix PRM? Admin side - not always easy to find what I'm looking for. What problems is Magentrix PRM solving and how is that benefiting you? Easy deal registration for partners; better communication with our partners; integrated LMS allows for better enablement.

"Fast onboarding, great service, good product"

What do you like best about Magentrix PRM? Magentrix PRM had everything we needed out of the box to build our partner experience exactly how we wanted. We were worried they wouldn't work in our budget, but their salespeople were communicative and helpful. The best experience was during the deployment, where we could learn the product and deploy our portal fast with tremendous support from the Magentrix team. Our partners are enjoying the simplicity and effectiveness of their portal. What do ...

"Partners portals without pain"

What do you like best about Magentrix PRM? The out of the box capabilities are top notch - deal registration, pipeline viewing, quoting, resource delivery, and learning management - and only require minimal tweaking. I also appreciate how new features are being added and how they improve the portal capabilities for both my company and my partners. Finally, the support is outstanding. The Magentrix team is always available and always helpful. What do you dislike about Magentrix PRM? Creating ...

"The best onboarding experience I've ever had!"

What do you like best about Magentrix PRM? This was a replacement for our existing portal which did not meet our needs or expectations. Magentrix not only has more features, but the customer service is also unbelievable. What do you dislike about Magentrix PRM? It could be more intuitive. Luckily, any questions we have could be answered quickly by the team or with their knowledgebase. What problems is Magentrix PRM solving and how is that benefiting you? We needed a PRM that was reliable ...

"It ticks all our boxes"

What do you like best about Magentrix PRM? Magentrix has all the features we need for our partner portal - from wiki style knowledge bases for easily sharing detailed information to playbooks for sharing marketing collateral. What do you dislike about Magentrix PRM? There's not a lot to dislike. The only thing I would like to see some improvements on are the templates and built-in customisation options, however they did release an update recently which did address this somewhat. What ...

"AMAZING"

What do you like best about Magentrix PRM? Not only is the platform wonderful but every single person I worked with was so happy to help walk us through the implementation process and still is more than happy to help us with anything we can't figure out. The implementation process was fast and easy. Their continues support has been above and beyond my expectations! Thank. you to Merlin and her team for everything! What do you dislike about Magentrix PRM? I do not dislike anything about it, ...

"Great Costumer Care and Techcnical services"

What do you like best about Magentrix PRM? The kindness of the team and proactivity to understand our needs and help us to figure out the best solution to implement what we want What do you dislike about Magentrix PRM? The platform by itself has some design limitations. What problems is Magentrix PRM solving and how is that benefiting you? Implementing a new customized Partner Portal, creating new pages and supporting our ideas and suggesting solutions for our designs.