Compare SmileBack vs Client Heartbeat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SmileBack (40) Get Quote Get Quote	Client Heartbeat Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More	Client Heartbeat, customer satisfaction software, gives businesses an advantage over competition by providing intelligent insights on customer feedback. Identify customers who absolutely ... Read More
Entry Level Pricing	Starts from $83 , Billed Yearly	Starts from $29 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.9/10	Not Available
User Ratings	4.6 (86)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	6 Features
Unique Features
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Pricing

Pricing Option
Starting From	$83 , Billed Yearly	$29 , Billed Yearly
Pricing Plans	Starter Get Started 1-5 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Growth Get Started 6-10 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Pro Get Started 11-15 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Browse all pricing plans	Basic Get Started Unlimited Surveys 1 User 50 Contacts Gold Get Started Unlimited Surveys 5 Users 500 Contacts Show more + Platinum Get Started Unlimited Surveys 10 Users 1000 Contacts Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Freelancers Large Enterprises Medium Business Individuals	Small Business Freelancers Large Enterprises Medium Business Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Mobile - BlackBerry Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 86 reviews)	No reviews available for the product
Rating Distribution	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0	No reviews available for the product
Expert's Review generated by AI	SmileBack shines as a remarkable Customer Satisfaction tool, praised for its simplicity and ease of use by both customers and internal teams. The feedback mechanism, where customers can easily ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use for both customers and internal users, boosting response rates. Real-time feedback is accessible and shareable, aiding in social proof and service improvement. Simple setup and intuitive dashboard design for quick integration and results. Excellent customer support with non-pushy sales process. Some users find the simplicity of the system may limit advanced customizations. Limited integration options with other software tools, potentially affecting workflow efficiency.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews) Microsoft Power BI 4.4 (2583 reviews)	No Integration information available.

Customers

Customers	No Customers information available.	Dorks Delivered Effective IT JBS

Media and Screenshots

Screenshots	No screenshots available.	1 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Zonka Feedback 4.7 Customer.guru 4.4 FeedbackLink 4.1	Liveform Qualified SatisMeter 2.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SmileBack and Client Heartbeat offer a Free Trial.

SmileBack is designed for Large Enterprises, Medium Business and Small Business.

Client Heartbeat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SmileBack Starts at $83/Month when Billed Yearly whereas for Client Heartbeat Starts at $29/Month when Billed Yearly.

Some top alternatives to SmileBack includes Zonka Feedback, Customer.guru, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

Some top alternatives to Client Heartbeat includes Liveform, Qualified, SatisMeter, SmileBack, ClientZen, Workvivo, InsightSofa, zenloop, CustomerGauge, IFTTT, piHAPPINESS and RateMyService.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SmileBack vs Client Heartbeat

SmileBack

Client Heartbeat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure