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Compare Smartlook vs Hotjar vs Crazy Egg vs VWO Insights

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Hotjar - Heat Map Software
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Overview

Description

The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate ... Read More

The Hotjar Heatmap Tool helps you to significantly understand and improve the experience of your users on your website. By allowing you to see exactly where they spend their time, click and ... Read More

With Crazy Egg, you can measure the customer experience of any web page in minutes—and then make it far better. You'll pinpoint which of your web pages work and don't work; find out how ... Read More

Entry Level Pricing
  • Starts from $39
  • Starts from $39
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.8/10

9.6/10

9.4/10

User Ratings
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Software Demo

Demo

Features

Total Features

19 Features

6 Features

6 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $39
              • $39
              • Not Available
              Pricing Plans
              • Not Available
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              247

              Very Good

              29

              Good

              2

              Poor

              1

              Terible

              1

              Excellent

              240

              Very Good

              92

              Good

              20

              Poor

              3

              Terible

              4

              Excellent

              90

              Very Good

              34

              Good

              4

              Poor

              4

              Terible

              3

              Expert's Review generated by AI

              Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of ...Read more

              Hotjar stands out as a powerful and user-friendly tool for website optimization and user behavior analysis. Users appreciate its comprehensive features like session recordings, heatmaps, and ...Read more

              Crazy Egg is a valuable tool for understanding user behavior and optimizing conversions. Users appreciate the variety of reports that provide insights into how users interact with their pages, ...Read more

              Pros and Cons
              • Easy to install and configure, providing quick setup and usability for users.

              • Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience.

              • User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles.

              • Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience.

              • Lack of advanced features usage by all users may lead to underutilization of certain functionalities.

              • Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.

              • Provides valuable insights into user behavior, enhancing website optimization.

              • User-friendly interface, easy to set up and use for users without technical knowledge.

              • Offers features like heatmaps, recordings, surveys, and feedback tools.

              • Powerful tool for tracking user interactions, including clicks, scrolls, and site navigation.

              • Some limitations in integration options with other tools.

              • Pricing may be a concern for some users, especially with recent changes.

              • Provides valuable insights through heat maps and user behavior analysis, aiding in optimization efforts.

              • Excellent customer support, responsive and professional, going above and beyond for users.

              • Intuitive and user-friendly interface, making it easy to analyze data without technical expertise.

              • Offers a variety of tools for experimentation and data analysis, complemented with responsive support.

              • Setup and customization of snapshots may be complex for users, especially with advanced tracking requirements.

              • Limited customization options in pricing plans, additional feature offerings could be beneficial.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers
              O2

              O2

              Miele

              Miele

              Conrad

              Conrad

              No Customers information available.

              Crazy Egg_customers_0

              Crazy Egg_customers_0

              Crazy Egg_customers_1

              Crazy Egg_customers_1

              Crazy Egg_customers_2

              Crazy Egg_customers_2

              Media and Screenshots

              Screenshots
              Platform type

              8 Screenshots

              screenshots

              6 Screenshots

              Crazy Egg Demo -

              7 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              1 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Smartlook offers Free Trial, but Hotjar does not.

              Smartlook is designed for Large Enterprises, Medium Business and Small Business.

              Hotjar is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              The starting price for both Smartlook and Hotjar begins at $39/Month.

              Some top alternatives to Smartlook includes VWO Insights, VWO FullStack, Hotjar, FullStory, UXCam, UserX, MouseStats, UserExperior, PinPut, Mixpanel, Appsee Mobile Analytics and WebForce Analytics.

              Some top alternatives to Hotjar includes VWO Insights, VWO FullStack, Crazy Egg, Lucky Orange, Smartlook, Mouseflow, FullStory, VisitorLAB, PinPut, Mixpanel and WebForce Analytics.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].