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Compare Slack vs HelpCrunch vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Slack - Business Instant Messaging Software

Slack

(2751)
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HelpCrunch - Live Chat Software

HelpCrunch

(243)
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Overview
Affiliate Disclosure

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Entry Level Pricing
  • Starts from $2.67
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

9.2/10

User Ratings

4.5

(35011)

4.5

(194)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

21 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $2.67
        • $12 , Billed Yearly
        Pricing Plans
        • Not Available

        • Standard (Live chat)

          Get Started

          • 1 chat widget

          • 3 chat auto messages

          • 3 popups

          Show more +

        • Premium(Live chat)

          Get Started

          • 5 chat widgets

          • Unlimited chat auto messages

          • Unlimited popups

          Show more +

        • Enterprise(Live Chat)

          Get Started

          • Includes features of Premium plan, plus

          • 5+ chat widgets

          • 20+ team members

          Show more +

          • Browse all pricing plans
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        4.5

        (based on 35011 reviews)

        4.5

        (based on 194 reviews)
        Rating Distribution

        Excellent

        2505

        Very Good

        213

        Good

        19

        Poor

        4

        Terible

        10

        Excellent

        210

        Very Good

        22

        Good

        2

        Poor

        1

        Terible

        8

        Expert's Review generated by AI

        No Expert ai Review available for the product

        HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

        Pros and Cons

        • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

        • Saves time by consolidating multiple tools into one with great functionality.

        • Clean and intuitive tool that works out of the box.

        • Affordable pricing with all the necessary features.

        • Provides solid support and useful features like FAQ browsing and unified inbox.

        • Occasional issues with basic features breaking, requiring time to fix.

        • Support responsiveness can vary, leading to frustrations with critical functionality failures.

        • Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        WordPress
        WordPress

        4.1

        (25641 reviews)
        Wix
        Wix

        3.2

        (13774 reviews)
        Squarespace
        Squarespace

        4.5

        (3521 reviews)

        Customers

        Customers
        Slack_customers_2

        Slack_customers_2

        Slack_customers_1

        Slack_customers_1

        Slack_customers_0

        Slack_customers_0

        Halebop

        Halebop

        Seranking

        Seranking

        ESB

        ESB

        Media and Screenshots

        Screenshots
        screenshots

        7 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

        Alternatives

        Alternatives
        Microsoft Teams - Collaboration Software
        Microsoft Teams

        4.3

        Glip - Business Instant Messaging Software
        Glip

        4.4

        Google Chat - Business Instant Messaging Software
        Google Chat

        4.3

        ZoomInfo Chat - Live Chat Software
        ZoomInfo Chat
        ClickDesk - Live Chat Software
        ClickDesk

        4

        LiveAgent - Help Desk Software
        LiveAgent

        4.7

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Slack and HelpCrunch offer a Free Trial.

        Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Slack Starts at $2.67/Month whereas for HelpCrunch Starts at $12/User/Month when Billed Yearly.

        Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.

        Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA