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Compare Simpo vs ServicePRO vs Freshservice vs ManageEngine ServiceDesk Plus

Simpo - Digital Adoption Platform Software
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Overview

Description

Simpo is a software platform that empowers non-technical specialists to tap into the automation capabilities of their existing network hardware quickly and easily. This cloud based platform ... Read More

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More

Entry Level Pricing
  • Starts from $250
  • Starts from $22
Free Trial Availability
  • Free Trial available
User Ratings

4.3

(17)

3.9

(27)
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $250
      • $22
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagesimpo pricingservicepro pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      20

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      2

      Very Good

      5

      Good

      2

      Poor

      1

      Terible

      1

      Expert's Review generated by AI

      Simpo stands out as a highly valuable tool for enhancing user onboarding experiences and facilitating seamless interactions. Users commend its user-friendly interface, ease of navigation, and the ...Read more

      ServicePRO presents a comprehensive solution for scheduling and dispatching customer support personnel, streamlining the process of managing service requests efficiently. Users appreciate the ...Read more

      Pros and Cons
      • Easy to navigate interface for making and testing changes efficiently.

      • Seamless integration with HelpDocs for easy access to documentation.

      • Continuous updates and new features enhance user experience.

      • Responsive and proactive customer support.

      • Simplifies user experience personalization and data collection.

      • Newcomers may find the richness of features intimidating without sufficient support.

      • Limited selection in the Marketplace for additional apps and connectors.

      • Easy to use interface, making it accessible for both new users and administrators.

      • Allows for customization to specific ticket types and tasks, with satisfactory reports.

      • Centralizes all information in one place, enhancing workflow efficiency and communication.

      • Supports cloud platform, facilitating scalability and flexibility in operations.

      • Web-based application with a responsive and visually appealing interface for technicians and end-users.

      • Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.

      • Performance issues encountered when adding features, impacting overall system functionality.

      • Limited Marketplace selection for additional apps and connectors, restricting the scope of advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Veale Wasbrough Vizards

      Veale Wasbrough Vizards

      The Withlacoochee River Electric Cooper

      The Withlacoochee River Electric Cooper

      StuyTown

      StuyTown

      Media and Screenshots

      Screenshots

      No screenshots available.

      Templates

      1 Screenshots

      Videos
      video-0

      3 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Simpo and ServicePRO offer a Free Trial.

      Simpo is designed for Large Enterprises, Medium Business and Small Business.

      ServicePRO is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Simpo Starts at $250/Month whereas for ServicePRO Starts at $22/User/Month.

      Some top alternatives to Simpo includes ProWorkflow, ServicePRO, OctopusPro, simPRO, HelpHero, Proze, ProPet Software, CasePRO, Smartpad Pro and SunPro+.

      Some top alternatives to ServicePRO includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Halo Service Desk, Micro Focus Service Manager, HelpDesk, eStreamDesk, Milldesk and Sitehelpdesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].