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Compare Segment vs Refiner

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Segment - Customer Data Platform (CDP)

Segment

(208)
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Refiner - Survey/ User Feedback Software

Refiner

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Overview
Affiliate Disclosure

Description

Segment is the Customer Data Platform that connects business customer data, automating data lakes and allowing businesses to send the most relevant message at the best time. Segment enables ... Read More

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More

Entry Level Pricing
  • Starts from $120
  • Starts from $79 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.3/10

User Ratings

4.7

(431)

5

(8)
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Features

Total Features

7 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $120
          • $79 , Billed Yearly
          Pricing Pans
          • Not Available

          • Essentials

            Get Started

            • Get started in minutes with our NPS, CSAT, CES, and PMF templates

            • Build custom survey flows

            • In-App surveys (Web & Mobile)

            Show more +

          • Growth

            Get Started

            • Includes features of Essentials plan, plus

            • Track user events

            • Two-way data sync with Segment.com

            Show more +

          • Enterprise

            Get Started

            • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

            • Unlimited team members, SSO and fine grained access rights

            • Full white-label survey design

            Show more +

          Pricing Pagesegment pricingrefiner pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.7

          (based on 431 reviews)

          5

          (based on 8 reviews)

          Rating Distribution

          Excellent

          173

          Very Good

          32

          Good

          3

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Autopilot
          Autopilot

          4.2

          (517 reviews)
          ActiveCampaign
          ActiveCampaign

          4.5

          (12031 reviews)
          WebEngage
          WebEngage

          4.4

          (306 reviews)
          productboard
          productboard

          4.3

          (340 reviews)
          Customer.io
          Customer.io

          4.3

          (310 reviews)
          Airtable
          Airtable

          3.9

          (1330 reviews)

          Customers

          Customers

          No Customers information available.

          Qonto

          Qonto

          Livestorm

          Livestorm

          Copy.ai

          Copy.ai

          Media and Screenshots

          Screenshots
          Segment screenshot: Choose your integration in Segment

          7 Screenshots

          User Segment screenshot

          5 Screenshots

          Videos

          No videos available.

          No videos available.

          Alternatives

          Alternatives
          CustomerLabs CDP - Customer Data Platform (CDP)
          CustomerLabs CDP

          4.9

          BlueConic - Customer Data Platform (CDP)
          BlueConic

          4.1

          Captain Metrics - Customer Data Platform (CDP)
          Captain Metrics
          SmartSurvey - Survey/ User Feedback Software
          SmartSurvey

          4.5

          SightMill - Survey/ User Feedback Software
          SightMill

          5

          SurveySparrow - Survey/ User Feedback Software
          SurveySparrow

          4.5

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Segment and Refiner offer a Free Trial.

          Segment is designed for Large Enterprises, Medium Business and Small Business.

          Refiner is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Segment Starts at $120/Month whereas for Refiner Starts at $79/Month when Billed Yearly.

          Some top alternatives to Segment includes CustomerLabs CDP, BlueConic, Captain Metrics, Zylotech, Lexer, Acquia Marketing Cloud, BSI CDP, Gravito CDP and euromessage CDP.

          Some top alternatives to Refiner includes SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey, Cognito Forms, Liveform, UserFace, SatisMeter, Feedlify and feedback.farm.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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