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Compare Salesforce vs Zoho Assist

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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $10 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.8/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $10 , Billed Yearly
          Pricing Plans
          • Not Available
          • Free

            • 1 Remote Support Technician

            • 5 Unattended Computers

            • Instant Chat

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          • Standard (Remote Support)

            • Includes features of Free plan, plus

            • File Transfer

            • Multi Monitor Navigation

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          • Professional (Remote Support)

            • Includes features of Standard plan, plus

            • Mobile Apps (iOS, Android)

            • Schedule Sessions

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          Excellent

          2128

          Very Good

          40

          Good

          3

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless ...Read more

          Pros and Cons
          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Automation features save time, reduce manual errors, and boost overall sales team productivity.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

          • Easy and friendly to use with no complicated operations, suitable for beginners.

          • Provides smooth platform for mail and project management, enhancing user experience.

          • Offers efficient tools for social media monitoring and reporting, aiding in engagement improvement.

          • User-friendly interface with intuitive dashboard providing clear overview of social media activities.

          • Responsive and helpful customer support, enhancing user experience.

          • Could be intimidating for newcomers due to the richness of features and customizations without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Could benefit from more advanced tracking features for team activities, especially for managing virtual assistants or large social media teams.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          No Customers information available.

          Media and Screenshots

          Screenshots
          Salesforce Adoption Dashboards

          3 Screenshots

          Microsoft Teams Integration screenshot

          7 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce and Zoho Assist offer a Free Trial.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zoho Assist is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Starts at $25/User/Month whereas for Zoho Assist Starts at $10/User/Month when Billed Yearly.

          Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to Zoho Assist includes and undefined.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].