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Compare Salesforce Field Service vs Smart Service

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Overview

Description

Salesforce Field Service delivers comprehensive order management and service optimization solutions for service companies. From the smallest service firm to the largest, Salesforce Field ... Read More

Smartservice is a construction management software that handles sales data, project documents, job costing and scheduling. It not only records information systematically but also provides ... Read More

Entry Level Pricing
  • Starts from $50 , yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.7/10

8.5/10

User Ratings

4.4

(11)
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Software Demo

Demo

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Features

Total Features

17 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $50 , yearly
          • Not Available
          Pricing Pans
          • Dispatcher

            $165

            /user/month

            • Scheduling and Optimization

            • Resource and Work Management

            • Workflow Automation

          • Technician

            $165

            /user/month

            • Mobile App and Productivity Tools

            • Workflow Automation

            • Offline capable

          • Contractor

            $50

            /user/month

            • Mobile App for work orders, cases, contracts

            • Mobile Productivity Tools

          • Browse all pricing plans
          • Not Available
          Pricing Pagesalesforce-field-service pricingsmart-service pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          214

          Very Good

          114

          Good

          21

          Poor

          6

          Terible

          3

          Excellent

          11

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          SmartService has received several positive reviews highlighting its key strengths. Users appreciate its ability to streamline scheduling and dispatching processes, reducing conflicts and saving ...Read more

          Pros and Cons
          • Easy to use and intuitive interface, suitable for both experienced users and beginners.

          • Excellent customer service that goes above and beyond to solve issues.

          • Efficient scheduling and dispatching capabilities, improving operational productivity.

          • Seamless integration with QuickBooks for streamlined invoicing.

          • Regular updates and new features added based on user feedback.

          • Some users find the software interface somewhat complicated and not very user-friendly initially.

          • Limited reporting capabilities and customization options for advanced users.

          • Need for better training resources for new users to fully utilize the software's potential.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Kone

          Kone

          Kuka

          Kuka

          GreenThumb

          GreenThumb

          No Customers information available.

          Media and Screenshots

          Screenshots
          field service

          4 Screenshots

          screenshots

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce Field Service and Smart Service offer a Free Trial.

          Salesforce Field Service is designed for Large Enterprises, Medium Business and Small Business.

          Smart Service is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Salesforce Field Service begins at $50/user/month when yearly, while pricing details for Smart Service are unavailable.

          Some top alternatives to Salesforce Field Service includes Smart Service, BiznusSoft Field Service, ServiceMax, Fieldd, Oracle Field Service Cloud, ServiceWorks, Call of Service, SAP Field Service Management, Easy Field Services and Service CRM.

          Some top alternatives to Smart Service includes BiznusSoft Field Service, FieldPulse, Fieldd, Salesforce Field Service, ServiceWorks, Call of Service, SmartServ, Easy Field Services, Simply Workflow and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].