Salesforce Field Service Reviews in February 2025: User Ratings, Pros & Cons

"Very Good"

What do you like best about Salesforce Field Service? Easy to use and understable. Helps in Data collection of team and program metrics. What do you dislike about Salesforce Field Service? There is nothing to dislike about Salesforce What problems is Salesforce Field Service solving and how is that benefiting you? It is easy to use and i can collect the data very fast and efficiently.

"super satisfied"

What do you like best about Salesforce Field Service? it helps our team to gather data of our team metrics at a common place What do you dislike about Salesforce Field Service? i use it everyday i do not dislike anything about salesforce What problems is Salesforce Field Service solving and how is that benefiting you? it helps our team to gather metrics at a common platform which helps in effecient working and good tracking of goals

"Good experience over all"

What do you like best about Salesforce Field Service? Timely and precise solutions . quality of service is great. What do you dislike about Salesforce Field Service? There is always a room for improvment, understanding the problem is the one. What problems is Salesforce Field Service solving and how is that benefiting you? Automation of our service and the better commnu With our customers.

"Strongly recommended for maintaining your sales pipeline!"

What do you like best about Salesforce Field Service? Easy to use and navigate around. Features are relevant and impactful. We use this to work on our sales pipeline and the reports feature is quite useful to track metrics. Strongly recommended. What do you dislike about Salesforce Field Service? Nothing, I use this platform on daily basis and till date there is nothing which I disliked. What problems is Salesforce Field Service solving and how is that benefiting you? The reports and ...

"Salesesforce offer everything"

What do you like best about Salesforce Field Service? Its a powerful tool for an organisation looking to improve optimize and staremline therir field service operations What do you dislike about Salesforce Field Service? Salesforce platform need extensive development support so it can be customised to a specific clients needs What problems is Salesforce Field Service solving and how is that benefiting you? Customer satisfaction

"If It Comes To Field Service Its Better To Go For Salesforce Field Service"

What do you like best about Salesforce Field Service? The overall experience with this product is quite good and positive, it provides most of the cloud solutions and its service which eases the task that we are doing. There are lots of things that I like about this product such as efficiency and reliability of this product is very good and high and cost effective. What do you dislike about Salesforce Field Service? Its services as compared to other vendor is not remarkable and due to which ...

"Collaborative Ease of implementation"

What do you like best about Salesforce Field Service? Alignments of work interface, UI efficiency, Data handling What do you dislike about Salesforce Field Service? Maybe limited customization and complexity What problems is Salesforce Field Service solving and how is that benefiting you? Data efficiency, the pre & post analysis of the data & equipment's being productionalized to the end users is appreciatable

"MAKE IT ALL EASE"

What do you like best about Salesforce Field Service? Salesforce has a great navigational features with minimalistic understanding . It can be easily adaptive, Focus oriented, Salesforce eases up work load by timely tracking of data and preparation of charts. By the frequency of use it understands your next step and make it available in dashboard. Ease of integration across different platforms . Good customer support, It's pretty good to have a hands on experience in Salesforce. What do you ...

"Streamlining Success: My Salesforce Field Service Journey"

What do you like best about Salesforce Field Service? Salesforce Field Service is truly impressive. Its seamless integration with the Salesforce ecosystem ensures a unified platform, streamlining operations. The robust scheduling and dispatching features enhance efficiency, while real-time updates empower teams to make informed decisions. The mobile functionality brings flexibility, allowing field agents to access crucial information on the go. What do you dislike about Salesforce Field ...

"Global Best"

What do you like best about Salesforce Field Service? Connecting the field to customers and executives. Allows service providers to access data from sales and other departments. What do you dislike about Salesforce Field Service? If you're not a gant expert, there was a little learning curve. What problems is Salesforce Field Service solving and how is that benefiting you? Field agents could get data about customers on demand in the platform rather than contacting another employee.