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Compare OpenText RightFax Fax Server vs Nextiva

Overview

Description

OpenText RightFax Fax Server software uses enterprise-level, standardsbased technology and guides user on the way to a powerful fax solution without expensive and complex hardware ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

9.6/10

User Ratings

4.2

(36)
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Software Demo

Demo

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Features

Total Features

0 Features

8 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $18.95 , Billed Yearly
        Pricing Pans
        • Not Available
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans
        Pricing Page

        Pricing information not available

        nextiva pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        12

        Very Good

        6

        Good

        3

        Poor

        0

        Terible

        0

        Excellent

        5081

        Very Good

        612

        Good

        151

        Poor

        70

        Terible

        341

        Expert's Review generated by AI

        OpenText RightFax has garnered positive feedback from users over the past year, highlighting its key strengths. Users appreciate its modern and legacy integration capabilities, making faxing ...Read more

        Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

        Pros and Cons
        • Seamless integration with both modern and legacy systems, enhancing workflow efficiency.

        • User-friendly interface with real-time progress updates, making it easy for end-users to operate.

        • Reliable and flexible feature set, requiring minimal training and hands-on administration.

        • Automates faxing process, eliminating the need for manual steps and allowing desktop faxing.

        • High level of support and ease of implementation, providing a smooth transition for users.

        • Limited availability of widely used resources and documentation, affecting ease of troubleshooting and support.

        • Complex initial setup may pose challenges, especially for new users without proper guidance.

        • Occasional issues with network errors and software stability, requiring occasional troubleshooting.

        • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

        • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

        • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

        • Smooth setup process and fast resolution of issues, enhancing user experience.

        • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

        • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

        • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        OpenText

        1 Screenshots

        screenshots

        6 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Nextiva offers Free Trial, but OpenText RightFax Fax Server does not.

        OpenText RightFax Fax Server is designed for Large Enterprises, Medium Business and Small Business.

        Nextiva is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for OpenText RightFax Fax Server are unavailable.

        Some top alternatives to OpenText RightFax Fax Server includes Nextiva, mFax, HelloFax, XM Fax, eFax, MyFax, FaxCore, Fax.to, HylaFAX Enterprise and iFax.

        Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].