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Compare NinjaChat by 500apps vs Zendesk Chat vs ZoomInfo Chat

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Zendesk Chat - Live Chat Software
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Overview

Description

NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, ... Read More

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.3/10

9.0/10

User Ratings
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Software Demo

Demo

NinjaChat by 500apps has not given any software demo yet

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Features

Total Features

7 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9.99 , Billed Yearly
          • $19 , Billed Yearly
          Pricing Plans
          • Free

            • 5 Departments

            • 1000 Chats - Each Department

          • Infinity

            • 37+ apps

            • No Feature Caps

            • Collaboration

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          • BYOS

            • 37+ apps

            • Your Server

            • Highest Compliance

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          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          1

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          Pros and Cons
          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • User-friendly platform for both administrators and agents, enhancing productivity and efficiency.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          • Limited customization options in certain features like the rating system.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          5 Screenshots

          Videos

          No videos available.

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Chat offers Free Trial, but NinjaChat by 500apps does not.

          NinjaChat by 500apps is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for NinjaChat by 500apps Starts at $9.99/Month when Billed Yearly whereas for Zendesk Chat Starts at $19/User/Month when Billed Yearly.

          Some top alternatives to NinjaChat by 500apps includes ZoomInfo Chat, LiveChat, Crisp, Zendesk Chat, NinChat, SnapEngage, Smartchat, Freshchat, ChatAndBot, 13chats and Support Ninja.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].