Compare Nextiva vs Dialpad Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Nextiva (6255) Visit website Visit Website *sponsored	Dialpad Contact Center (35) Visit website Visit Website

Overview
Affiliate Disclosure

Description	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More	Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More
Entry Level Pricing	Starts from $18.95 , Billed Yearly	Starts from $75
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.6/10	Not Available
User Ratings	4.4 (1473)	4.5 (111)
	Visit website	Visit website

Features

Total Features	8 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$18.95 , Billed Yearly	$75
Pricing Pans	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans	Not Available
Pricing Page
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Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.4 (based on 1473 reviews)	4.5 (based on 111 reviews)
Rating Distribution	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341	Excellent 31 Very Good 3 Good 0 Poor 1 Terible 0
Expert's Review generated by AI	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more	No Expert ai Review available for the product
Pros and Cons	Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	Wework UBER TED

Media and Screenshots

Screenshots	6 Screenshots	3 Screenshots
Videos	2 Videos	No videos available.

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Grasshopper 3.4	Call Center Studio 4.7 UJET 4.7 Zultys MXIE 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Nextiva and Dialpad Contact Center offer a Free Trial.

Nextiva is designed for Large Enterprises, Medium Business and Small Business.

Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Nextiva Starts at $18.95/User/Month when Billed Yearly whereas for Dialpad Contact Center Starts at $75/User/Month.

Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Nextiva vs Dialpad Contact Center

Nextiva

Dialpad Contact Center

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure