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Compare NetSuite vs SpiceCSM Engagement Suite vs Salesforce Sales Cloud vs Pipedrive

NetSuite - ERP Software
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Overview

Description

NetSuite cloud accounting software streamlines the process of transactions, management of payables and receivables, tax collection, and book closing, providing timely and accurate reporting ... Read More

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $90 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.5/10

7.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

27 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $90 , Billed Yearly
          Pricing Pans
          • Not Available
          • Professional

            • Unified User Interface (UUI)

            • Customizable CRM

            • Guided Process / Agent Scripting

            Show more +

          • Enterprise

            • Includes features of Professional plan, plus

            • SpiceCSM Automation Suite

            • Visual Process Editor (Advanced Automation Nodes)

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          Pricing Pagenetsuite pricingspicecsm-engagement-suite pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.1

          (based on 788 reviews)

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

          Pros and Cons
          • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

          • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

          • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

          • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

          • Effective in integrating databases and ticketing systems, enabling centralized issue tracking and resolution.

          • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

          • Some customization options are restricted or controlled externally, reducing flexibility for users.

          • Visual design and agent user interface feel outdated, leading to a less engaging experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          NICE InContact

          NICE InContact

          ConnectForce

          ConnectForce

          Frost and Sullivan

          Frost and Sullivan

          Media and Screenshots

          Screenshots
          NetSuite cloud accounting software

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither NetSuite nor SpiceCSM Engagement Suite offers a free trial.

          NetSuite is designed for Large Enterprises, Medium Business and Small Business.

          SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of SpiceCSM Engagement Suite begins at $90/User/Month when Billed Yearly, while pricing details for NetSuite are unavailable.

          Some top alternatives to NetSuite includes Zoho One, QuickBooks Desktop Enterprise, ZapERP, SAP ERP, SAP Business One, Microsoft Dynamics 365 ERP, Business i ERP, SIX ERP and ERP-ONE+.

          Some top alternatives to SpiceCSM Engagement Suite includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].