Compare MYOB vs Time Tracker by eBillity vs Connecteam vs Smartsheet

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• Excellent customer service with knowledgeable, patient, and helpful staff for resolving queries and providing step-by-step assistance.

• User-friendly interface that simplifies day-to-day tasks, bookkeeping, invoicing, and report generation.

• Comprehensive accounting features for payroll, expense tracking, taxation, and compliance, making it suitable for businesses of various sizes.

• Automates accounting processes and integrates bank feeds, significantly reducing manual effort.

• Diverse customization options allow users to adapt the software for various applications, such as fund accounting or detailed transaction tracking.

• Subpar customer support experience with long wait times, call disconnections, and unresolved issues being frequently mentioned.

• Frequent bugs, system glitches, and problematic updates negatively affect usability and create additional work for users.

• Outdated interface and software design compared to modern competitors, making navigation challenging.

• Simple, user-friendly interface that requires minimal training, even for beginners.

• Easy to input, track, and correct time entries, improving efficiency for users.

• Ability to switch between tasks or timers seamlessly and manage multiple task transitions in a day.

• Cloud-based platform with a mobile app, enabling remote access and flexibility.

• Integration with QuickBooks and other platforms, reducing manual data entry and minimizing errors.

• The web interface might feel confusing or frustrating for less tech-savvy users.

• Occasional crashes or performance issues can disrupt work.

• Advanced features like deeper project details and reporting could use improvement.