MYOB Reviews in February 2025: User Ratings, Pros & Cons

extremely helprul

Shanika called today and was extremely helpful with a number of points I was trying to sort through.

I had the best experience talking with…

I had the best experience talking with Shanika today. Very knowledgeable and able to solve my questions.

Simone was a terrific help re…

Simone was a terrific help re explanation of AccountRight and current package. Knowledgeable, articulate and a good listener plus very patient with my questions. Cheers Simone! Chris Jones InternetRepairs.com.au

The service offered great

The service offered great! Specially Shanika Jayawickrama was extremely helpful and took us through the set up and process patiently! We are very satisfied with the service received!

I received an excellent help from…

I received an excellent help from customer service. We booked a date and time that suits me and the agent has been very patient with me as I navigate the system.

MYOB

The product was not that good to start off with but usable, after the "upgrade" it is all shambles. Just found out from my clients that my GST number has been removed from my invoices! very embarrassing. The support page is a joke!! I had to add it in the comment section of my Invoice and it looks like a mess.

MYOB Very Greedy always pay $$$$$$$$

MYOB Very Greedy always pay $$$$$$$$ I have been a MYOB customer for over 19 years I retired 5 years ago. I want to open an old data files on my own program to open it I have been unable to as they have change to system, but if I pay I money can recover the files. I want to open an old data files but need new program to open it $$$$$$$ So much for having history for 7 Years if cannot open it.

Cant get in to MYOB

Cant get in to MYOB. Says Global rate limit exceeded. Come on get it sorted. And don't surggets your online supports. You can stick that to. I want to talk to a person or do they not exist in MYOB world. Only 1 more month to go and im off to Xreo. They care and i can talk to them

We have two companies that have used…

We have two companies that have used MYOB for years, recently they switched us to MYOB Business Pro which has proved to have many bugs. Taking many hours out of our business to try and sort this stuff has yet again proved very frustrating and mostly to no avail. Things like being put through to 5 different people with wait times between each, then being cut off with no call back. Also numerous times being promised an email or phone call to no avail. Basically they have a disgraceful ...

"Extremely intuitive program"

What do you like best about MYOB? Very user friendly interface. Lots of help available online when needed. What do you dislike about MYOB? Every now and then the updates don't go through smoothly, but are usually fixed quickly. What problems is MYOB solving and how is that benefiting you? General business accounting.