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Compare mFax vs Nextiva

Overview

Description

mFax is an easy to use and more convenient way to fax a document. Send faxes direct from computer, tablet or even smartphone by email. Never buy a stamp again, there's no charge if user ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
Spotsaas Score

Not Available

9.6/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

8 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $10 , Billed Yearly
        • $18.95 , Billed Yearly
        Pricing Pans
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans
        Pricing Pagemfax pricingnextiva pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        62

        Very Good

        10

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        5081

        Very Good

        612

        Good

        151

        Poor

        70

        Terible

        341

        Expert's Review generated by AI

        mFax is a highly efficient and user-friendly fax service that stands out for its speed and ease of use. Users appreciate its intuitive interface, making it a breeze to send faxes quickly and ...Read more

        Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

        Pros and Cons
        • Easy and quick way to send faxes with user-friendly interface, allowing fast submission within seconds.

        • Excellent customer service, responsive and helpful in addressing queries and issues promptly.

        • Ability to save paper by selecting what to print and creating PDFs, promoting eco-friendliness.

        • API is easy to use with excellent features, enhancing integration capabilities.

        • Efficient management with an intuitive interface for managing numbers and users easily.

        • Some features and customizations may not be clear or easily accessible, requiring time to learn and navigate.

        • Limited fax status visibility can cause confusion about fax transmission, especially with large documents.

        • Network dependency may cause delays if the internet connection is unstable.

        • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

        • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

        • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

        • Smooth setup process and fast resolution of issues, enhancing user experience.

        • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

        • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

        • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Web Portal Screen History Browser

        2 Screenshots

        screenshots

        6 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both mFax and Nextiva offer a Free Trial.

        mFax is designed for Large Enterprises, Medium Business and Small Business.

        Nextiva is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for mFax Starts at $10/Month when Billed Yearly whereas for Nextiva Starts at $18.95/User/Month when Billed Yearly.

        Some top alternatives to mFax includes Nextiva, HelloFax, XM Fax, eFax, Sfax, MyFax, WestFax, FAX.PLUS, Fax.to, HylaFAX Enterprise and iFax.

        Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].