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Compare LiveOps vs LiveVox

LiveOps - Contact Center Operations Software
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LiveVox - Contact Center Operations Software
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Overview

Description

LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat ... Read More

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

3.4

(5)
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Software Demo

Demo

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Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings

      No reviews available for the product

      Rating Distribution

      Excellent

      1

      Very Good

      1

      Good

      3

      Poor

      0

      Terible

      1

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing ...Read more

      Pros and Cons
      • LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.

      • The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.

      • LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.

      • Users appreciate the simplicity of the LiveVox interface and superior account support.

      • The platform is user-friendly, provides ease of reporting, and ensures compliance with regulations.

      • Some users find the platform somewhat customizable but require more timeliness and support for completing requests.

      • Limited marketplace selection may restrict access to advanced functionalities for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      Media and Screenshots

      Screenshots

      No screenshots available.

      Next Generation Contact Platform

      1 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither LiveOps nor LiveVox offers a free trial.

      LiveOps is designed for Large Enterprises, Medium Business and Small Business.

      LiveVox is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both LiveOps and LiveVox are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to LiveOps includes uContact, Call Center Studio, Dialpad Contact Center, VCC Live, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center, OmniOMS Customer Communication Management Suite and LiveVox.

      Some top alternatives to LiveVox includes Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live, ice Contact Center, Vonage Contact Center, RingCentral Contact Center, CXone Personal Connection and Focus Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].