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Compare Kaseya BMS vs IT Glue

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IT Glue - New SaaS Software
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Overview

Description

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More

IT Glue is an innovative IT documentation management platform designed to maximise efficiency, transparency, and consistency within the team. It makes it easy to link a plethora of related ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.4/10

Not Available

User Ratings

3.8

(45)
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Software Demo

Demo

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Features

Total Features

5 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals
          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals
          Platforms Supported
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          31

          Very Good

          7

          Good

          4

          Poor

          1

          Terible

          10

          Excellent

          213

          Very Good

          62

          Good

          6

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          Kaseya BMS stands out as a versatile and reasonably priced tool for businesses, particularly managed service providers (MSPs), seeking a reliable ticketing, CRM, and remote monitoring solution. ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.

          • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.

          • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

          • User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.

          • Affordable pricing compared to competing CRM and PSA solutions like ConnectWise.

          • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.

          • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.

          • Limited transparency in sales and feature promises, leading to customer dissatisfaction with unmet expectations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Method Group

          Method Group

          Touch nGO

          Touch nGO

          CCR

          CCR

          ITque

          ITque

          GCITS

          GCITS

          Nexustek

          Nexustek

          Media and Screenshots

          Screenshots
          Kaseya BMS screenshot

          4 Screenshots

          IT Glue screenshot

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Kaseya BMS nor IT Glue offers a free trial.

          Kaseya BMS is designed for Large Enterprises, Medium Business and Small Business.

          IT Glue is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of IT Glue begins at $29/User/Month, while pricing details for Kaseya BMS are unavailable.

          Some top alternatives to Kaseya BMS includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM, SimpleCRM, Sage CRM, Wice CRM, CRMdesk, Crank CRM and Checkeden.

          Some top alternatives to IT Glue includes Confluence, Hudu, SutiDMS, netDocShare, Uphint, INSPAKT DOC PLATFORM, Portal, Qualified, Workvivo, PortalsXpress, N-able Passportal and Passbox.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].