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Compare Kapture CRM vs Salesforce Sales Cloud vs Thryv vs monday sales CRM by monday.com

Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Salesforce CRM is a leading customer relationship management platform designed to help businesses in the UK and worldwide streamline sales, marketing, and customer service operations. With ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

9.0/10

8.6/10

User Ratings

4.4

(24)
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Software Demo

Demo

View demo

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Features

Total Features

34 Features

19 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $25 , yearly
          Pricing Plans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

            Show more +

          • Browse all pricing plans
          • Starter Suite

            $25

            /user/month

            • Simplified Setup & Onboarding

            • Lead, Account, Contact & Opportunity Management

            • Email Integration & Automated Activity Capture

          • Pro Suite

            $100

            /user/month

            • Forecast Management

            • Customizable Reports and Dashboards

            • Quoting and Contracting

          • Enterprise

            $165

            /user/month

            • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

            • Conversation Intelligence

            • Agentforce

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          40

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Salesforce Sales Cloud stands out as a robust and comprehensive CRM platform, offering exceptional scalability and unmatched customization options. Its ease of implementation, coupled with a ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

          • Streamlines and automates workflows, improving efficiency and reducing manual errors.

          • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

          • Intuitive Lightning UI and strong user experience, along with reliable standard features for lead management, opportunity tracking, and data organization.

          • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

          • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Vodafone

          Vodafone

          T-Mobile

          T-Mobile

          BRP

          BRP

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          Sales Cloud

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and Salesforce Sales Cloud offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce Sales Cloud is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for Salesforce Sales Cloud Starts at $25/user/month when yearly.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Some top alternatives to Salesforce Sales Cloud includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Salesboom, GoCRM, SalesCRM, SimpleCRM, CloudCC CRM, Snapforce CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].