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Compare Kapture CRM vs Act! vs Pipedrive vs HubSpot CRM

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Act! - CRM Software
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Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $30
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

9.1/10

User Ratings

4.4

(24)
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Features

Total Features

34 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $30
          Pricing Pans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

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          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans
          • Not Available
          Pricing Pagekapture-crm pricingact- pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          201

          Very Good

          82

          Good

          47

          Poor

          12

          Terible

          26

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.

          • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.

          • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

          • Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.

          • Powerful automation features to streamline email campaigns, reminders, and task scheduling, saving time and boosting productivity.

          • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.

          • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.

          • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          TSD Groep

          TSD Groep

          LMT Mercer Group

          LMT Mercer Group

          The Sherman Sheet

          The Sherman Sheet

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          5 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and Act! offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Act! is designed for Freelancers, Medium Business and Small Business.

          Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for Act! Starts at $30/User/Month.

          Some top alternatives to Kapture CRM includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Zendesk Sell, Thryv, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk, CRMdesk and Salesforce Sales Cloud.

          Some top alternatives to Act! includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Thryv, Claritysoft, SalesCRM, SalesLab CRM, SimpleCRM, FreeCRM, Client Book CRM, webCRM, CAS CRM, SalesPro CRM and LOGICRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].