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Compare Joomla vs HelpCrunch vs ZoomInfo Chat

Joomla - Content Management Software
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Overview

Description

Joomla is a content management system that powers millions of websites and enables people to build online communities and powerful online applications. It is used by all types of ... Read More

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.7/10

9.2/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12 , Billed Yearly
          Pricing Plans
          • Not Available
          • Standard (Live chat)

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

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          • Premium(Live chat)

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

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          • Enterprise(Live Chat)

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          184

          Very Good

          122

          Good

          36

          Poor

          17

          Terible

          7

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Expert's Review generated by AI

          Joomla is praised by users for its downloadable extensions, allowing for easy customization and enhanced functionality. Users appreciate its speed, security, and comprehensive features, making it ...Read more

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          Pros and Cons
          • Extensive library of components and plugins, providing flexibility and customization options for websites.

          • User-friendly interface, suitable for both novice and experienced users, with high scalability.

          • Open-source nature allows for easy configuration and customization without licensing fees.

          • Easy to deploy and set up, enabling quick website creation with complex themes and add-ons.

          • Powerful development framework for building custom apps and extensions, enhancing website functionality.

          • Customization features may be overwhelming initially, requiring a learning curve for new users.

          • Limited selection of plugins and templates compared to other platforms, restricting some advanced functionalities.

          • Potential for server-side caching issues that need regular maintenance.

          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Provides solid support and useful features like FAQ browsing and unified inbox.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          • Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Halebop

          Halebop

          Seranking

          Seranking

          ESB

          ESB

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpCrunch offers Free Trial, but Joomla does not.

          Joomla is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HelpCrunch begins at $12/User/Month when Billed Yearly, while pricing details for Joomla are unavailable.

          Some top alternatives to Joomla includes Story Chief, WordPress, Wix, Squarespace, Webflow, TalentLMS, Sitefinity, Drupal, Kentico CMS, Contentful, django CMS and Dialoguewise.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].