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Compare JivoChat vs REVE Chat vs ZoomInfo Chat

JivoChat - Live Chat Software
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REVE Chat - Live Chat Software
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Overview

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More

Entry Level Pricing
  • Starts from $13 , Billed Yearly
  • Starts from $13.50 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.6/10

9.1/10

User Ratings

3.4

(35)
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Software Demo

Demo

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Features

Total Features

9 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $13 , Billed Yearly
          • $13.50 , Billed Yearly
          Pricing Plans
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

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          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

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          • Standard

            • Facebook Messenger

            • Department Management

            • Auto Triggers

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          • Advanced

            • Includes features of Standard plan, plus

            • Video & Voice Chat

            • Viber Messenger

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          • Enterprise

            • Includes features of Advanced plan, plus

            • Custom Development

            • Screen Sharing

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          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          REVE Chat has garnered positive feedback for its ability to enhance customer satisfaction through live chat, automation, and analytics features, ultimately boosting businesses by improving ...Read more

          Pros and Cons
          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          • User-friendly interface that integrates all chats in one window, enhancing convenience.

          • Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.

          • Quick and error-free installation process, improving client communication and satisfaction.

          • Comprehensive features like customized themes, video calling, and visitor analytics, making it a valuable customer support tool.

          • Proactive chat feature noted for increasing online sales and customer retention.

          • Reports of basic features working effectively, but lacking in advanced capabilities.

          • Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          Compressed Email

          1 Screenshots

          Capterra : REVE Chat screenshot

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both JivoChat and REVE Chat offer a Free Trial.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          REVE Chat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for JivoChat Starts at $13/User/Month when Billed Yearly whereas for REVE Chat Starts at $13.50/Month when Billed Yearly.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Some top alternatives to REVE Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, raychat, ChatFlow247 and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].