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Compare Jira vs Kapture CRM vs Thryv vs Salesforce Sales Cloud

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Overview

Description

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.8/10

9.0/10

User Ratings

4.4

(24)
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Software Demo

Demo

Jira has not given any software demo yet

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Features

Total Features

41 Features

34 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6.25 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Plans
          • Free (Cloud)

            • User limit (per site) - 10 users

            • Site limit - One

            • Scrum and Kanban boards

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          • Standard (Cloud)

            • Per user (average) $75 a month

            • User tier: 1 - 10

            • User limit (per site) - 20,000 users

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          • Premium (Cloud)

            • Per user (average) $1,450 a year

            • User tier: 1 - 10

            • User limit (per site) - 35,000 Users

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          • Browse all pricing plans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

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          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1067

          Very Good

          97

          Good

          11

          Poor

          1

          Terible

          4

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Pros and Cons
          • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

          • Intuitive and easy-to-use interface with great flexibility for customization.

          • Excellent tracking system with accurate notifications for project changes and assignments.

          • Smooth integration with other services and platforms.

          • Effective task management tool for both individuals and corporate teams.

          • Newcomers may find the richness of features and customizations complex without proper guidance.

          • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          ebay

          ebay

          Square

          Square

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Media and Screenshots

          Screenshots
          Atlassian Jira AI Work Overview

          6 Screenshots

          Dashboard

          5 Screenshots

          Videos

          No videos available.

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Jira and Kapture CRM offer a Free Trial.

          Jira is designed for Large Enterprises, Medium Business and Small Business.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for Kapture CRM Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].