Compare Jira Service Desk vs Confluence

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira Service Desk (269) Get Quote Get Quote	Confluence (2376) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More	Confluence is a web-based application that includes all the project management features of Confluence Server plus an added dose of new collaboration capabilities. You can play a central ... Read More
Entry Level Pricing	Starts from $10	Starts from $8.33 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	4.1 (1068)	4.1 (7140)
	Get Quote	Get Quote

Software Demo

Demo

Pricing

Pricing Option
Starting From	$10	$8.33 , Billed Yearly
Pricing Plans	Not Available	Free Get Started User limit (per site) - 10 users Site limit - 0ne Unlimited spaces and pages Show more + Standard Get Started User limit: Up to 5,000 users Unlimited spaces and pages Macros Show more + Premium Get Started User limit: Up to 5,000 users Unlimited spaces and pages Macros Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Large Enterprises Individuals Freelancers	Medium Business Small Business Large Enterprises Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 1068 reviews)	4.1 (based on 7140 reviews)
Rating Distribution	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1	Excellent 1160 Very Good 902 Good 247 Poor 45 Terible 22
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)	Jira 4.4 (17380 reviews) Miro 4.7 (7384 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Domino's Airbnb Square	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Jira 4.4 Microsoft SharePoint 4.3 Google Workspace 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jira Service Desk and Confluence offer a Free Trial.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Confluence is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for Confluence Starts at $8.33/User/Month when Billed Yearly.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Some top alternatives to Confluence includes Jira, Microsoft SharePoint, Google Workspace, GitBook, Zoho Wiki, Drupal Wiki, TWiki, Wiki Valley, XWiki and Team Wiki.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jira Service Desk vs Confluence

Jira Service Desk

Confluence

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure