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Compare Intercom vs SurveySparrow

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SurveySparrow - Survey/ User Feedback Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $19
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

9.4/10

User Ratings
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Software Demo

Demo

Features

Total Features

38 Features

28 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $59
          • $19
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.5

          (based on 2274 reviews)

          Rating Distribution

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Mphasis

          Mphasis

          Deloitte Digital

          Deloitte Digital

          Godrej

          Godrej

          Media and Screenshots

          Screenshots
          Ourbound

          4 Screenshots

          Conditional Formatting

          8 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          6 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          SurveySparrow offers Free Trial, but Intercom does not.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          SurveySparrow is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Intercom Starts at $59/Month whereas for SurveySparrow Starts at $19/Month.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to SurveySparrow includes SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM, Formsite, Typeform, stepFORM, SurveyKing and SurveyMonkey Enterprise.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].