Compare Intercom vs Refiner

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	Refiner Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More
Entry Level Pricing	Starts from $59	Starts from $79 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.8/10	8.3/10
User Ratings	4.3 (2278)	5 (8)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Refiner has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	38 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$59	$79 , Billed Yearly
Pricing Pans	Not Available	Essentials Get Started Get started in minutes with our NPS, CSAT, CES, and PMF templates Build custom survey flows In-App surveys (Web & Mobile) Show more + Growth Get Started Includes features of Essentials plan, plus Track user events Two-way data sync with Segment.com Show more + Enterprise Get Started Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously Unlimited team members, SSO and fine grained access rights Full white-label survey design Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	5 (based on 8 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	productboard 4.3 (340 reviews) Customer.io 4.3 (310 reviews) Airtable 3.9 (1330 reviews)

Customers

Customers	No Customers information available.	Qonto Livestorm Copy.ai

Media and Screenshots

Screenshots	4 Screenshots	5 Screenshots
Videos	2 Videos	No videos available.

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	SmartSurvey 4.5 SightMill 5 SurveySparrow 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Refiner offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Refiner is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for Refiner Starts at $79/Month when Billed Yearly.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Refiner includes SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey, Cognito Forms, Liveform, UserFace, SatisMeter, Feedlify and feedback.farm.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs Refiner

Intercom

Refiner

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure