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Compare GoTo Resolve vs Splashtop Remote Support vs Dameware Mini Remote Control

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Overview

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More

The Dameware Mini Remote Control is the new Smallest and Fastest way to access remote computers using Dameware's award-winning software. With the Dameware Mini Remote Control you can access ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Starts from $25
  • Not Available
Free Trial Availability
Spotsaas Score

9.3/10

9.0/10

8.7/10

User Ratings

4.5

(44)

4.6

(25)
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Software Demo

Demo

Features

Total Features

7 Features

7 Features

5 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $39 , Billed Yearly
              • $25
              • Not Available
              Pricing Plans
              • Service Desk

                • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

                • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

                • Free upgrades

                Show more +

              • GoToAssist

                • 1 Agent

                • Agent Console

                • File Transfer

                Show more +

              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
              • Not Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              256

              Very Good

              140

              Good

              18

              Poor

              0

              Terible

              3

              Excellent

              85

              Very Good

              6

              Good

              1

              Poor

              1

              Terible

              2

              Excellent

              17

              Very Good

              8

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

              Splashtop Remote Access is a highly praised solution for remote access, with users highlighting its ease of configuration, multiple monitor support, file transfer capabilities, and efficient ...Read more

              Dameware Remote Control software shines with its ease of installation and configuration, facilitating seamless remote access to multiple locations. Users commend its ability to connect both ...Read more

              Pros and Cons
              • User-friendly interface with minimal interruptions during product usage.

              • Easy access with straightforward GUI and seamless troubleshooting options.

              • Quick installation process and excellent support for desktop and service desk issues.

              • Fantastic AI features for quick issue diagnosis and resolution.

              • Some users may face challenges with software installation, requiring extra time.

              • Limited customer support and lack of a free trial option could be drawbacks for some users.

              No pros or cons available for the product

              • Easy to install and configure, offers options for authentication and remote connection, beneficial for remote troubleshooting.

              • Simple and user-friendly interface, supports file transfer and installation outside the domain, suitable for both large and small organizations.

              • Allows for remote assistance and file transfers, alternative to other remote assistance tools, enhances software issue resolution remotely.

              • Great connectivity to various systems, relatively fast connection times, efficient for remote assistance without the need for onsite visits.

              • Upgrading to the latest version necessary for resolving specific control issues, might require additional support for certain functionalities.

              • Occasional delays in connection speed, especially over VPN, limitations in handling computers not joined to the domain, minor inconvenience for AD authentication.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Media and Screenshots

              Screenshots

              No screenshots available.

              Splashtop Remote Support screenshot

              3 Screenshots

              Multi-factor authentication

              3 Screenshots

              Videos
              video-0

              4 Videos

              video-0

              3 Videos

              video-0

              2 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both GoTo Resolve and Splashtop Remote Support offer a Free Trial.

              GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

              Splashtop Remote Support is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for GoTo Resolve Starts at $39/Month when Billed Yearly whereas for Splashtop Remote Support Starts at $25/Month.

              Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

              Some top alternatives to Splashtop Remote Support includes Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, ShowMyPC, TeamViewer, VNC Connect, RemoteToPC, Splashtop Business Access, NinjaOne (NinjaRMM) and GoTo Resolve.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].