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Compare Genesys PureConnect vs CxEngage

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Genesys PureConnect - Contact Center Operations Software

Genesys PureConnect

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CxEngage - Contact Center Operations Software

CxEngage

(10)
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Overview
Affiliate Disclosure

Description

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More

CxEngage is contact center Operations' software designed to increase agent effectiveness, improve performance and streamline operations. CxEngage allows business to track the data with ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.2

(777)

3.6

(10)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      Pricing information not available

      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      Get Quote

      User Reviews

      User Ratings

      4.2

      (based on 777 reviews)

      3.6

      (based on 10 reviews)
      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      3

      Very Good

      2

      Good

      4

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers
      ems CRM

      ems CRM

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      CxEngage screenshot

      2 Screenshots

      Videos
      video-0

      7 Videos

      video-0

      1 Videos

      Alternatives

      Alternatives
      uContact - Call Center Software
      uContact

      4.9

      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      Genesys PureEngage - Contact Center Operations Software
      Genesys PureEngage

      4.4

      Genesys PureEngage - Contact Center Operations Software
      Genesys PureEngage

      4.4

      NICE inContact CXone - Contact Center Operations Software
      NICE inContact CXone

      4.2

      UJET - Contact Center Operations Software
      UJET

      4.7

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Genesys PureConnect offers Free Trial, but CxEngage does not.

      Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

      CxEngage is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Genesys PureConnect and CxEngage are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

      Some top alternatives to CxEngage includes Genesys PureEngage, NICE inContact CXone, UJET, VCC Live, Zultys MXIE, Vonage Contact Center, RingCentral Contact Center, ipSCAPE, RingCentral Engage Digital and CXInfinity.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA