Compare Genesys PureConnect vs Avaya Aura

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Genesys PureConnect Get Quote Get Quote	Avaya Aura (79) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More	Avaya Aura is a contact center operation software designed to help business to streamline the call center operations, improve agent efficiency and performance, and continuously enhance the ... Read More
Free Trial Availability	Free Trial available	No free trial
User Ratings	4.2 (777)	4.1 (162)
	Get Quote	Get Quote

Software Demo

Demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 777 reviews)	4.1 (based on 162 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 37 Very Good 31 Good 8 Poor 1 Terible 2
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	ems CRM	No Customers information available.

Media and Screenshots

Videos	7 Videos	2 Videos

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Genesys PureEngage 4.4	contactSPACE 4.5 uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Genesys PureConnect offers Free Trial, but Avaya Aura does not.

Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

Avaya Aura is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Genesys PureConnect and Avaya Aura are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

Some top alternatives to Avaya Aura includes contactSPACE, uContact, Call Center Studio, 3CX, Convoso, Callision, ice Contact Center, Vonage Contact Center, i2x and ipSCAPE.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Genesys PureConnect vs Avaya Aura

Genesys PureConnect

Avaya Aura

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure