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Compare Freshchat vs Engagely.ai

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Overview

Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Engagely.AI is an advanced conversational AI platform designed to enhance customer engagement and support. With its intelligent chatbots and virtual assistants, Engagely.AI enables ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.5/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

8 Features

29 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • Not Available
          Pricing Plans
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

            Show more +

          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Not Available
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              User Reviews

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              338

              Very Good

              271

              Good

              12

              Poor

              3

              Terible

              6

              No reviews available for the product

              Expert's Review generated by AI

              Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

              No Expert ai Review available for the product

              Pros and Cons
              • Seamless and user-friendly interface for smooth customer interactions.

              • Easy integration with CRM and other tools.

              • Real-time chat assistance and omnichannel support.

              • Comprehensive view of support needs.

              • Efficient communication through automated workflows.

              • Occasional glitches may disrupt the system flow.

              • Limited marketplace for additional apps and connectors.

              • Some users find the interface buggy and slow to refresh.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              Dunzo

              Dunzo

              Delivery Hero

              Delivery Hero

              klarna

              klarna

              Godrej Interio

              Godrej Interio

              IIFL

              IIFL

              Kotak Mahindra Bank

              Kotak Mahindra Bank

              Media and Screenshots

              Screenshots
              Freshchat Analytics screenshot

              5 Screenshots

              Engagely AI

              6 Screenshots

              Videos
              video-0

              5 Videos

              No videos available.

              Alternatives

              Alternatives

              No Alternative products available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Freshchat offers Free Trial, but Engagely.ai does not.

              Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Engagely.ai is designed for and Large Enterprises.

              The starting price of Freshchat begins at $15/User/Month when Billed Yearly, while pricing details for Engagely.ai are unavailable.

              Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

              Some top alternatives to Engagely.ai includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].