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Compare eVoice vs Grasshopper

eVoice - Call Center Software
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Overview

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.0/10

Not Available

User Ratings

3.2

(28)
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Software Demo

Demo

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Grasshopper has not given any software demo yet

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Features

Total Features

7 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $6.25 , Billed Yearly
        • Not Available
        Pricing Pans
        • eVoice Lite

          • 2 users

          • 350 minutes per month

          • 6 toll-free or local numbers

          Show more +

        • eVoice Unlimited

          • 4 users

          • Unlimited minutes

          • 12 toll-free or local numbers

          Show more +

        • eVoice Unlimited Plus

          • 6 users

          • Unlimited minutes

          • 18 toll-free or local numbers

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pageevoice pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        28

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        5

        Excellent

        59

        Very Good

        7

        Good

        0

        Poor

        0

        Terible

        12

        Expert's Review generated by AI

        eVoice presents a valuable solution for businesses seeking a streamlined communication system. Users have praised its mobile app for offering convenience and ease of use, particularly beneficial ...Read more

        Grasshopper is a versatile solution that excels in providing users with the convenience of having a separate work number without the need for an extra phone. Its cost-effectiveness and ease of ...Read more

        Pros and Cons
        • Seamless mobile app experience for remote work and client communication.

        • Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.

        • Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.

        • Effective features like auto attendant and call routing for better call management.

        • Outdated recording process for messages, requiring more steps than necessary.

        • Pricing can become costly with unexpected charges and lack of transparency in billing.

        • Limited customization options may be overwhelming for some users.

        • Grasshopper allows users to have separate work and personal phone numbers, aiding in organization and professionalism.

        • Cost-effective and easy to use, suitable for small businesses.

        • Reliable call forwarding and voicemail transcription features.

        • Integrates well with other tools like Slack and Hubspot for seamless call management.

        • Issues with call drops in certain service areas.

        • Limited texting capabilities and lack of contacts in the desktop app.

        • Desire for more direct integration with training applications for smoother user access.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers
        Forbes

        Forbes

        Inc

        Inc

        PC

        PC

        Forbes

        Forbes

        Fox Business

        Fox Business

        Wall Street Journal

        Wall Street Journal

        Media and Screenshots

        Screenshots
        Reporting

        1 Screenshots

        Call forwarding

        1 Screenshots

        Videos
        video-0

        4 Videos

        No videos available.

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        eVoice offers Free Trial, but Grasshopper does not.

        eVoice is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        Grasshopper is designed for and Small Business.

        The starting price of eVoice begins at $6.25/User/Month when Billed Yearly, while pricing details for Grasshopper are unavailable.

        Some top alternatives to eVoice includes Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office, Grasshopper, TeleCapture, RingCentral Contact Center, VoxDesk, CallMatrix and MyOperator.

        Some top alternatives to Grasshopper includes CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX, DYL Business Phone Service, Voxloud, MightyCall, Continent Telecom IP PBX, OpenPhone and MyOperator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].