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Compare Drupal vs HelpCrunch vs ZoomInfo Chat

Drupal - Content Management Software
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Overview

Description

Meet Drupal, a powerful open source content management platform built to help organizations easily publish, manage, and organize information on the Web. Or developers can use it to build ... Read More

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.8/10

9.2/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12 , Billed Yearly
          Pricing Plans
          • Not Available
          • Standard (Live chat)

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

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          • Premium(Live chat)

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

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          • Enterprise(Live Chat)

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          147

          Very Good

          147

          Good

          30

          Poor

          16

          Terible

          11

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Expert's Review generated by AI

          Drupal is a stellar choice for web development, offering unparalleled flexibility, robust security, and top-notch community support. Its features simplify content management and customization, ...Read more

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          Pros and Cons
          • Provides unparalleled flexibility, robustness, security, value, internationalization, and performance.

          • Impressive administration and customization features for managing various types of content.

          • Scalable CMS with endless modules for customization and branding.

          • Excellent tools for building websites with customizable elements for streamlined content creation.

          • Large library of themes and modules for diverse website needs.

          • Some find Drupal to be complex and not beginner-friendly compared to other CMS platforms.

          • Limited support and small community for getting help with issues, especially for certain features.

          • Websites created with Drupal may sometimes be heavy and slow to load due to the use of modules.

          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Provides solid support and useful features like FAQ browsing and unified inbox.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          • Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Halebop

          Halebop

          Seranking

          Seranking

          ESB

          ESB

          Media and Screenshots

          Screenshots
          Varbase total control admin dashboard

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpCrunch offers Free Trial, but Drupal does not.

          Drupal is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HelpCrunch begins at $12/User/Month when Billed Yearly, while pricing details for Drupal are unavailable.

          Some top alternatives to Drupal includes Story Chief, WordPress, TalentLMS, Magento Open Source, Sitefinity, Kentico CMS, Joomla, Craft CMS, Strapi, Sitecore Content Hub, OpenCms and Crafter CMS.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].