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Compare Daisee vs Voyc

Daisee - Speech Analytics Software
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Voyc - Speech Analytics Software
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Overview

Description

Daisee is an innovative AI-based voice analytics and call centre quality assurance platform that helps businesses understand their customers on a deeper level. With a multitude of analytic ... Read More

Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      Pricing information not available

      Other Details

      Organization Types supported
      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business
      Platforms Supported
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Voyc has garnered positive feedback over the past 12 months, with users praising its customer-centric approach and user-friendly interface. The software's ability to streamline call monitoring ...Read more

      Pros and Cons
      • Customer-centric approach, willingness to go the extra mile for clients.

      • User-friendly interface, simple script building, and accurate call grading.

      • Supportive team that listens to customer feedback and continuously improves the offering.

      • Exceptional accessibility for call monitoring and coaching, with real-time call transcript access.

      • Efficient call monitoring and vulnerability identification, saving time and increasing compliance.

      • Need for improvements in call organization (e.g., sorting calls into folders).

      • Inaccuracies in transcript, occasional system slowness, and limited feature development speed.

      • Challenges in accurately grading calls in different languages and tracking graded calls.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers
      Microsoft

      Microsoft

      Zip

      Zip

      GENESYS

      GENESYS

      Momentum

      Momentum

      Standard bank

      Standard bank

      sanlam

      sanlam

      Media and Screenshots

      Screenshots
      Agent View

      4 Screenshots

      No screenshots available.

      Videos
      video-0

      3 Videos

      video-0

      2 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Daisee nor Voyc offers a free trial.

      Daisee is designed for Large Enterprises, Medium Business and Small Business.

      Voyc is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Daisee and Voyc are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Daisee includes NeoSound Intelligence, VoiceBase, Observe.AI, Verint Speech Analytics, Awaken Conversations, SmartSpeech, Oxus.AI, Voyc and Saketa SharePoint Migrator.

      Some top alternatives to Voyc includes NeoSound Intelligence, VoiceBase, Observe.AI, Verint Speech Analytics, Awaken Conversations, SmartSpeech, Floatbot and Saketa SharePoint Migrator.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].