Compare CxEngage vs Genesys PureEngage

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CxEngage (10) Get Quote Get Quote	Genesys PureEngage (213) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CxEngage is contact center Operations' software designed to increase agent effectiveness, improve performance and streamline operations. CxEngage allows business to track the data with ... Read More	PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage ... Read More
Free Trial Availability	No free trial	Free Trial available
User Ratings	3.6 (10)	4.4 (740)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.6 (based on 10 reviews)	4.4 (based on 740 reviews)
Rating Distribution	Excellent 3 Very Good 2 Good 4 Poor 1 Terible 0	Excellent 139 Very Good 65 Good 8 Poor 1 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	No Customers information available.	Ticketmaster Property Guys Rosehulman

Media and Screenshots

Screenshots	2 Screenshots	3 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Genesys PureEngage 4.4 NICE inContact CXone 4.2 UJET 4.7	UJET 4.7 VCC Live 4.7 CxEngage 3.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Genesys PureEngage offers Free Trial, but CxEngage does not.

CxEngage is designed for Large Enterprises, Medium Business and Small Business.

Genesys PureEngage is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both CxEngage and Genesys PureEngage are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to CxEngage includes Genesys PureEngage, NICE inContact CXone, UJET, VCC Live, Zultys MXIE, Vonage Contact Center, RingCentral Contact Center, ipSCAPE, RingCentral Engage Digital and CXInfinity.

Some top alternatives to Genesys PureEngage includes UJET, VCC Live, CxEngage, Vonage Contact Center, Genesys PureConnect, ipSCAPE, Pure Chat, SnapEngage, RingCentral Engage Digital and EngageOne Communicate.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CxEngage vs Genesys PureEngage

CxEngage

Genesys PureEngage

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure