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Compare Customer.io vs Customer Thermometer

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Overview

Description

Customer.io is marketing automation software that combines the power of customer data from across your organization into a single actionable database that enables your team to send the ... Read More

Customer thermometer is a software solution to measure user opinions of products and services by simply asking a question or two with a piece of software. It's small file size, built-in ... Read More

Entry Level Pricing
  • Starts from $100
  • Starts from $29
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

8.6/10

User Ratings

3.7

(41)
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Software Demo

Demo

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Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $100
          • $29
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagecustomer-io pricingcustomer-thermometer pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          3.7

          (based on 41 reviews)

          Rating Distribution

          Excellent

          186

          Very Good

          74

          Good

          10

          Poor

          1

          Terible

          4

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike.

          • Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns.

          • Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems.

          • Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms.

          • Strong features for targeted marketing, such as behavior-based triggers, drip campaigns, and event-driven automations, increasing engagement and conversion rates.

          • Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases.

          • Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features.

          • Limited flexibility or granularity in some areas, such as campaign-level targeting and analytics/reporting features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          asics

          asics

          Segment

          Segment

          Reddit

          Reddit

          Adobe

          Adobe

          NHS

          NHS

          Loreal

          Loreal

          Media and Screenshots

          Screenshots
          New Dashboard

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customer.io offers Free Trial, but Customer Thermometer does not.

          Customer.io is designed for Large Enterprises, Medium Business and Small Business.

          Customer Thermometer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Customer.io Starts at $100/Month whereas for Customer Thermometer Starts at $29/Month.

          Some top alternatives to Customer.io includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, ActiveTrail, Iterable, Hubspot Marketing Hub, Klaviyo, SendGrid, MailChimp, StreamSend, Adobe Marketo Engage and Contactspot.

          Some top alternatives to Customer Thermometer includes SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Snap Surveys, Wyzerr, Couchsurvey, Alchemer, easyfeedback, Cognito Forms and Meeturvey.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].